CNC Field Service Technician – Citizen & Miyano CNC Machines

At a Glance

Company:  Marubeni Citizen-Cincom
Locations:  Agawam, MA (Windsor, CT area in the near future) and Allendale, NJ
Job Type:  Full-Time
Pay Range:  $33–$43 per hour (based on experience)

Schedule:

Full-time
Travel:  Up to 90% travel to customer facilities throughout the Northeast, with additional domestic travel as needed
Experience Level:  3–6 years of CNC machine tool experience
Work Authorization:  Valid driver's license and U.S. Passport required

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- If You Like Fixing Machines More Than Making Parts, Keep Reading.

This role exists because Marubeni Citizen-Cincom supports manufacturers long after a machine is installed.

When a customer needs a machine installed, repaired, diagnosed, or brought back into production, you're the person they call.

You'll spend most of your time in the field working directly with customers, solving mechanical and electrical problems, performing installations, and helping keep production moving.

If you've always been the person everyone comes to when a machine goes down, this could be a great fit.

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- What You'll Be Doing

In this role, you will:

Install, maintain, troubleshoot, and repair Citizen-Cincom and Miyano CNC machines

Travel to customer facilities to perform machine installations and service work

Diagnose mechanical, electrical, and control-related issues

Replace components including ball screws, motors, cartridge spindles, and other machine assemblies

Read ladder diagrams and use machine diagnostics to identify problems

Align tooling and bar feed systems

Repair spindle bearings and perform machine alignments

Complete first-part runoffs following installations or major repairs

Provide technical support over the phone when customers need assistance

Work independently while representing Marubeni Citizen-Cincom at customer facilities

No two days are the same. One week you may be installing a new machine. The next you could be troubleshooting a production issue that gets a customer's shop back up and running.

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- Machines, Controls & Equipment

You'll work with equipment including:

Machines

Citizen-Cincom Swiss CNC Lathes

Miyano CNC Turning Centers

Machine Systems

Ball screws

Servo motors

Cartridge spindles

Bar feed systems

Electrical and mechanical assemblies

Technical Skills

CNC diagnostics

Ladder logic

Mechanical troubleshooting

Electrical troubleshooting

Machine installation

Preventive maintenance

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- What We're Looking For Required

3–6 years of CNC machine tool experience

Strong mechanical and electrical troubleshooting ability

Experience reading ladder diagrams and machine diagnostics

Solid understanding of machining principles and machine geometry

Excellent customer service and communication skills

Ability to work independently

Valid driver's license with a clean driving record

Valid U.S. Passport

Willingness to travel up to 90%

Preferred

Swiss machining experience

Experience servicing Citizen-Cincom equipment

Experience servicing Miyano machines

CNC service technician or OEM field service experience

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- Why You'll Enjoy This Role

If sitting in the same shop every day isn't for you, this job offers something different.

You'll visit machine shops throughout the region, solve real problems, meet customers, and work on some of the most respected Swiss turning equipment in the industry.

You'll also have the independence that comes with working in the field while still having the support of an experienced technical team behind you.

After demonstrating success in the field (typically after 90 days), a  company vehicle  can be provided.

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- Pay, Benefits & Schedule

Pay:  $33–$43 per hour, based on experience

Locations

Agawam, MA (Windsor, CT area planned in the near future)

Allendale, NJ

Travel

Up to 90% travel

Primarily customer sites throughout the Northeast

Additional domestic travel as needed

Additional Benefits

Company vehicle available after approximately 90 days of demonstrated field performance

Equal Opportunity Employer

Pre-employment drug screen and background check required

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- About Marubeni Citizen-Cincom

Marubeni Citizen-Cincom is the North American distributor of Citizen-Cincom Swiss-type sliding headstock lathes and Miyano fixed-headstock turning centers. The company supports manufacturers with machine sales, applications engineering, installation, service, training, technical support, and replacement parts.

Customers across aerospace, medical, defense, automotive, electronics, and other precision manufacturing industries rely on Marubeni Citizen-Cincom to keep their machines running and their production moving.

If you enjoy solving problems, working independently, and helping customers get the most from their equipment, you'll fit right in.

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- Apply Today

Ready to put your CNC knowledge to work in the field?

Apply today through  hireCNC  and join one of the most respected names in Swiss machining technology.