Collections Team Lead & Training Coach
Listed on 2026-10-07
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Finance & Banking
Financial Compliance, Banking & Finance, Risk Manager/Analyst -
Management
Banking & Finance, Risk Manager/Analyst
Westlake Financial Services is seeking a Department Lead to assist the Management Team in overseeing the call center, ensuring coverage for call volume and compliance reporting. You will participate in training and coaching, investigate escalated issues, and provide lead support when a Supervisor is absent.
Responsibilities include monitoring live reports, coaching agents, documenting interactions, and maintaining professional communication with customers.
Join us at Westlake Financial Services as our next Collections Team Lead & Training Coach in Agoura Hills, CA, United States.
Learn more about the Collections Team Lead & Training Coach role in the description above.
We appreciate your interest in this position.
Join Westlake Financial Services and contribute to our ongoing work.
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