GSOC Operator

We are:

Black Box Security is an established global security service provider in domestic and international markets focused on tailored comprehensive security solutions. Our projects range from securing high-level political figures, executives, celebrities, world tours and large-scale productions.

• As we continue to grow and add staff, additional 8-hour positions will be introduced
• Tracking Field Agent nightly check-ins
• Answering incoming calls and properly processing them
• Receive and respond to urgent calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems
• Working as a team with other team members
• Process and evaluate information received from all available sources
• Provide monitoring, navigation and administrative support to agents in the field
• Analyze AI Cameras and Video integration systems

• Advanced computer skills
• Proven customer service focus with effective problem-solving abilities.
• Experience in resource allocation, coordination of people and resources.
• Active listening skills and excellent oral and written communication skills
• Track record of dependability and ability to make sound business decisions within scope of authority is required.
• Must thrive working in an independent work environment and the ability to be self-motivated in an fast-paced environment with limited supervision.