GSOC Operator
Job in
Agoura Hills, Los Angeles County, California, 91375, USA
Listed on 2026-02-14
Listing for:
Black Box Security, Inc
Full Time
position Listed on 2026-02-14
Job specializations:
-
Security
Job Description & How to Apply Below
We are:
Black Box Security is an established global security service provider in domestic and international markets focused on tailored comprehensive security solutions. Our projects range from securing high-level political figures, executives, celebrities, world tours and large-scale productions.
We are looking for: GSOC OperatorThe Job:
- As we continue to grow and add staff, additional 8-hour positions will be introduced
- Tracking Field Agent nightly check-ins
- Answering incoming calls and properly processing them
- Receive and respond to urgent calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems
- Working as a team with other team members
- Process and evaluate information received from all available sources
- Provide monitoring, navigation and administrative support to agents in the field
- Analyze AI Cameras and Video integration systems
- Advanced computer skills
- Proven customer service focus with effective problem-solving abilities.
- Experience in resource allocation, coordination of people and resources.
- Active listening skills and excellent oral and written communication skills
- Track record of dependability and ability to make sound business decisions within scope of authority is required.
- Must thrive working in an independent work environment and the ability to be self-motivated in an fast-paced environment with limited supervision.
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