Regional Manager – Retail Agency

We’re Hiring:
Regional Manager – Retail Agency (Pan India)
Industry - Life Insurance

Location:

Zone Region - East
Patna
2. Bengal 3. North East
4. Bhubaneswar
West
Ahmedabad
2. Bangalore 3. Bhopal
4. Maharashtra 5. Mumbai Metro
Reporting To:  Regional Director
Department:  Retail Agency

Experience:

20+ years (5+ years handling agency channels at state/cluster level)
Eligibility:  Candidates with experience in insurance or financial services; must have graduation (post-graduation in business management preferred)
Job Purpose
The Regional Manager will drive business and channel performance in the assigned region. The role includes achieving targets related to persistency, premium renewal, protection business, new business, mis-selling complaint ratios, minimizing attrition, and team development. The manager will also ensure optimal LM Team size, LM activation, and LM Club membership.

Key Responsibilities
1. Managerial Responsibilities
Recruit staff as per approved manpower plan
Manage performance, provide coaching, and counsel team members
Ensure engagement and retention of talent
2. Functional Responsibilities
Team Management
Lead and manage a high-performing team to achieve business targets
Foster a collaborative and motivated team culture
Support continuous skill development of team members
Oversee development and confirmation of new LMs and DMs
Minimize DM group attrition through effective team management
Performance & Process Improvement
Develop and implement strategic plans to enhance business performance
Identify and drive process improvements in sales and distribution
Achieve targets for branches meeting NB budgets and high ratings
Implement recruitment and training programs for team development
Day-to-Day Operations
Ensure adherence to budget targets for persistency, premium renewal, protection business, and new business
Minimize mis-selling complaints and DM attrition
Ensure active LM, LM Club members, and minimum business guarantees per DM
Stakeholder Relations
Collaborate with internal stakeholders (operations, sales strategy, sales training)
Address concerns and maintain effective communication channels
Build and maintain strong relationships with DMs and LMs

Job Requirements
Qualification
Graduation (mandatory)
Post-Graduation in Business Management or equivalent (preferred)
Experience
20+ years of relevant experience
Minimum 5 years in agency channel management at state/cluster level
Experience in regulated industries (insurance or financial services preferred)
Skills
Knowledge of insurance fundamentals, products, and processes
Understanding of operating procedures and business development in insurance
Awareness of regulatory framework in insurance

Interested Candidates Can Share Their Updated Resume:

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