Customer Service Representative
Listed on 2026-09-14
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Customer Service/HelpDesk
Customer Service Rep
Customer Service Representative
Pay:Starting at $18/hr
Location: Aiea, Hawaii
Schedule: Full-Time
Express Employment Professionals is seeking Customer Service Representatives for a full-time opportunity with a well-established local service company in Aiea. This role is ideal for someone who enjoys helping customers, solving problems, managing administrative tasks, and supporting a fast-paced operation.
Interested? Give us a call today for an interview!
The Customer Service Representative will serve as a primary point of contact for customers while supporting daily office operations. The ideal candidate will be professional, detail-oriented, and comfortable handling a variety of customer service and administrative responsibilities.
Key Responsibilities- Answer incoming customer calls and provide exceptional service
- Maintain and update customer account information and databases
- Research customer accounts and resolve billing or service discrepancies
- Communicate with drivers and internal teams regarding routes and schedules
- Create customer orders and process related paperwork
- Perform accurate data entry and maintain detailed records
- Assist with administrative projects and departmental support as needed
- Respond to customer inquiries in a timely and professional manner
- 1-2 years of recent customer service experience
- Strong verbal and written communication skills
- Proficiency with Microsoft Word and Excel
- Experience with ERP or customer management systems is a plus
- Ability to multitask and prioritize competing deadlines
- Strong attention to detail and organizational skills
- Positive attitude and strong team-player mentality
- Holiday Pay
- Medical Benefits
- 401(k)
- Safety Incentives
- Referral Bonuses
- Training and Development Opportunities
- Weekly Paychecks
Express Employment Professionals is one of the leading staffing companies in the United States and Canada. We help job seekers find full-time, temporary, and evaluation-to-hire positions while connecting businesses with qualified talent. There is never a fee for applicants, and eligible associates may enjoy benefits including medical coverage, holiday pay, referral bonuses, and more.
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