Senior Member Associate; Pearlridge Branch

Position Summary

Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, teller checks, money orders, and cash advances. Responsible for assisting with the direction and administration of branch member service and new account opening. Performs most complex Teller functions as needed. Answers Member Associate’s questions, resolves more complex problems, and oversees balancing. Balances each day’s transactions and verifies cash totals.

Performs specific assigned back office duties and assists with other various duties as required. Ensures that members are promptly and professionally serviced. Provides general training and supervision of Member Associates. Ensures that all operational support functions are accurately performed in accordance with established policies and procedures as well as adherence to governmental regulations. Actively cross sells credit union services.

Base Annual Salary Range: $42,300 ($20.33/hour) - $53,340 ($25.64/hour). The posted range reflects the anticipated base pay for this position, with final compensation determined based on experience, skills, and internal equity.

• Thorough knowledge of Teller policies and procedures.
• Basic understanding of credit union operations.
• Thorough knowledge of member services and products provided.
• At least two years of related experience in Teller Services or the equivalent.
• Good communication skills.
• Supervisory and training skills.
• Professional appearance, dress, and attitude.
• Good math and typing skills.
• Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.

Hawaii State Federal Credit Union is a full-service credit union that offers members a range of banking services. The employer values trust, encouragement, and a holistic experience of working together. Employees have opportunities for career advancement and a healthy work-life balance.

• Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
• Health Coverage:
  Full-time employees receive 100% coverage for medical and dental premiums, plus 50% towards covering your family members. Pre-tax deductions for your Flexible Spending Plan can be added on as early as 6 months in.
• Paid Time Off: 13 paid holidays each year, plus Election Day and up to 2 full days off for Community Service. PTO accrual increases with each year of employment.
• Retirement Savings:
  Contribute to a 401(k) plan with up to 10% employer contributions including a 6% match and profit sharing after your first year.
• Transportation Subsidy: 100% bus pass reimbursement or up to $100 subsidy towards parking and pre-tax deductions.
• Health & Wellness:
  Access to wellness fairs, flu shot clinics, and on-site fitness centers.
• Additional Benefits:
  Flexible spending plans, credit union discounts, life, accident, and disability insurance.
• Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance.
• Work Environment:
  Modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive with teamwork and community.