Small Engine Mechanic Triangle Region

Position Summary

We have an exciting opportunity to join our team as a Patient Accounts Supervisor
- Full Time Days 9AM-5PM Monday through Friday
- Inpatient Billing.

In this role, the successful candidate Supervisor Position

• Core Functions
• Billing Services
• Submits clear and accurate claims to third party carriers on a timely basis;
• Utilizes electronic follow-up system to perform billing activities;
• Confirms receipt of third party claims and re-bills claims as necessary;
• Is cognizant of time limits currently in effect for all billing activities and monitors for compliance;
• Troubleshoot problematic accounts;
• Account Review
• Reviews assigned accounts in Epic and third party remittances to determine accounts requiring action;
• Verifies accurate charge posting and claims submission;
• Analyzes any open balances and/or insures accurate payment posting;
• Completes appropriate follow-up action as necessary;
• Document all actions taken on accounts in the billing system;
• Performs root cause analysis with a solutions focus;
• Operations
• Supervise the daily operations of the team including all staff, AR follow-up and agencies;
• Develops and maintains productivity standards for areas of direct responsibility and monitors adherence to those standards;
• Manage internal/external correspondence
• Respond to internal communications in a timely and compliant manner; provide appropriate documents requested by payers or other parties;
• Monitors staff attendance and punctuality on a regular basis and maintains payroll system for department
• Hold monthly staff and agency meetings
• Staff Performance
• Provides coaching and feedback to staff in areas of responsibility and completes probationary and annual performance appraisals for staff
• Monitor staff and agency performance through monthly audits and random reviews;
• Conduct individual monthly meetings with staff to review results and provide feedback, including steps and solutions to address any issues
• Analytics
• Perform "data mining" and in-depth accounts receivable analysis
• Analyzes any open balances and/or insures accurate payment posting.
• Completes appropriate follow-up action as necessary.
• Identification of proper criteria for running, reviewing and assigning reports as necessary.
• Performing root cause analysis on identified issues
• Manage internal/external correspondence
• Respond to communications in a timely and compliant manner; provide appropriate documents requested by payers or other parties;
• Provides information people need to know to do their jobs and make accurate decisions;
• Writes clearly and succinctly and ensures messages come across with the desired effect;
• Customer Service
• Demonstrates a high level of commitment to customer service in responding to the needs of internal and external parties or departments;
• Provides and solicits correct information as needed or requested;
• Training
• Develop and maintain staff training plans and documents;
• Provide feedback to Management in regards to training needs and opportunities.
• Provide training tools to other departments as necessary
• Special projects as assigned by Management
• Complete projects in a timely and organized manner as assigned by management and delegating projects if necessary
• Compliance
• Adhere to compliance and departmental policies and procedures including compliance with 100% of HIPAA requirements, required trainings, and other Hospital mandated activities

On a quarterly basis track assigned goals in e-Performance

To qualify you must have a Associates Degree and/or 3-5 years of medical billing and collections experience.

Knowledge of PC applications and Microsoft Office Suite.

• Bachelors degree
• Supervisory experience, at least one year.
• Industry certification (AHIMA, HFMA, AAPC, etc.).
• EHR experience (Epic preferred).
• ePremis ( billing software) experience

Qualified candidates must be able to effectively communicate with all levels of the organization.

Long Island Community Hospital provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

Long Island Community Hospital is an…