Operations Center Deputy Director

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Parsons is looking for an amazingly talented Operations Center Deputy Director to join our team! The Operations Center Deputy Director is a non-supervisory leader responsible for assisting the Director in managing the daily activities and performance of the operations center staff, with a focus on logistics and sustainment operations within the US Pacific Command (PACOM) area of responsibility. The Deputy Director provides direct supervision, coaching, and development to team members, fostering a high-performance culture and ensuring operational excellence in a dynamic, multinational environment

• Assisting the Director in supervising and developing operations center managers, supervisors, and staff

• The Deputy Director will act as Director in their absence, or when directed by Program Management Office leadership

• Supporting the setting of performance expectations, conducting reviews, and providing feedback

• Helping oversee staff scheduling, shift coverage, and resource allocation

• Participating in recruitment, onboarding, and training for new staff

• Ensuring compliance with organizational policies, PACOM directives, and regulatory requirements

• Fostering a positive, high-performance work environment and stepping in as acting Director when required

• Communicating clearly and proactively with internal and external stakeholders regarding requirements, constraints, and statuses

• Drafting and reviewing concise reports, briefings, and correspondence for all levels of the organization

• Assisting in the development and maintenance of KPIs, dashboards, and performance reports; recommending corrective actions and process enhancements

• Identifying risks (security, schedule, regulatory, environmental) and supporting mitigation strategies and contingency plans

• Supporting logistics operations, including supply chain management, transportation, inventory control, and distribution

• Managing or coordinating multi-modal transportation (commercial air, military airlift, ocean, truckload/LTL, rail)

• Coordinating with vendors, contractors, and allied partners for timely delivery and sustainment

• Supporting logistics and sustainment efforts during emergencies or contingency operations

• Collaborating with cross-functional and multi-cultural teams, including military, civilian, and international partners

• Contributing to mission-critical operations that support US national security and international partnerships

• Bachelor’s degree in supply chain management, Logistics, Transportation, or a related field (master’s degree a plus) Equivalent military or industry experience may be considered

• Minimum 7 years of relevant operations and logistics management experience

• Ideal candidate will have at least 2 years in a supervisory or leadership role within the PACOM area of responsibility

• Experience supporting DoW/DoD, federal agencies, or large program operations (deployment, sustainment, base operations, or contingency support)

• Demonstrated experience with multi-modal transportation (commercial air, military airlift, ocean, truckload/LTL, rail)

• Proficiency with TMS, ERP, and related logistics tools (eg, SAP, Oracle, JDA/Blue Yonder, Mercury Gate, or similar)

• Advanced skills in Excel and data analysis; familiarity with visualization tools (eg, Power BI, Tableau) is an asset

• Ability to interpret contracts, tariffs, routing guides, and service agreements

• Strong organizational skills and attention to detail; able to manage multiple movements and priorities simultaneously

• Demonstrated ability to write clear, concise reports and correspondence; communicate effectively up and down the chain of command; proactively engage internal and external stakeholders

• Strong supervisory, leadership, and conflict resolution…