Field Service Technician; PES

Overview

Position responsible for installation, setup, repair and ongoing maintenance of vending, cooling and/or fountain equipment at customer accounts. Diagnoses equipment problems and determines repair or replacement strategy. Works independently with frequent customer contact. May require lifting and moving equipment and components as part of field service.

• Repair and perform preventative maintenance on marketing equipment
• Unload and reload with products as necessary
• Educate customers on basic equipment repair and upkeep procedures
• Install equipment by making holes and routing lines to connect products to dispensing units, connecting water and gas supply and locating drains for units with ice; for box syrup, build racks and connect lines
• Fill installed equipment and adjust to proper mixture
• Prioritize and schedule service and PM calls to meet customer service windows
• Drive to locations, evaluate situations and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
• Collect accurate and complete equipment and customer information
• Remove old parts and replace with new parts
• Maintain parts inventory on service truck
• Establish positive relationships with contacts at service calls
• After each call, complete paperwork on the job and call in paperwork every two hours
• Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
• Maintain regular, reliable, predictable attendance

• 18 years or older
• 21 years or older if CDL Required
• Valid U.S. CDL license with Non-Excepted Interstate Status (if applicable)
• Pass DOT Physical and DOT Road-test (if required)
• Adhere to DOT Regulations
• Senior technician requires certification in refrigeration
• Must be able to pass refrigeration certification Type I/Type II practices (if applicable)
• Ability to communicate effectively in English if CDL required

• Working with mechanical systems, troubleshooting and repairing appliances, basic household repairs in plumbing, circuits, fuses, and electrical components, and using hand and power tools
• Serving customers and resolving issues, coordinating with store managers, following up on requests
• Working with basic refrigeration systems (refrigeration cycle, Freon, compressors, evaporators, condensers)
• Working with electrical systems (flow, wiring, outlets)
• Working with plumbing (drains, water supply, ice makers, shut-off valves, copper sweating, filtration systems)
• Generating and setting work schedules (prioritizing work, building schedules)
• Equipment installation experience (HVAC, refrigeration, auto, copiers, fountain products)

Our company will consider qualified applicants with criminal histories in a manner consistent with the Fair Credit Reporting Act and applicable laws, including but not limited to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability status.

Pepsi Co is an Equal Opportunity

Employer:

Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

If you'd like more information about your EEO rights as an applicant under the law, please download the EEO is the Law and EEO is the Law Supplement documents. View Pepsi Co EEO Policy. Please view our Pay Transparency Statement.