Customer Service Representative

TWO MEN AND A TRUCK is NOW HIRING FULL-TIME enthusiastic, customer focused individuals! As a customer service representative, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

* Starting pay: $13.50-$15.50/hour (Depending on Experience)

* Opportunity for 90-day performance based pay increase

* Opportunity for performance based incentives for meeting goals

* Dental and vision insurance available

* 401(k) retirement plan available

* Opportunities for career advancement

Responsibilities

* Provide outstanding customer service on all calls and online inquiries

* Recommend moving services and products based on cost, availability, and customer specifications

* Input information into internal move software to provide accurate moving estimates and schedule moves

* Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns

* Prepare move-related paperwork and documents

* All other duties as assigned

Requirements

* High school diploma or GED; associate's degree in a related field preferred

* At least 1 year of sales and/or customer service experience

* Excellent customer service skills: effective listening and communication

* Ability to multi-task and enter customer data into move software while on the phone

* Confidence to initiate customer contact and comfortable asking for the sale

* Willing to submit to pre-employment background check and drug screen

* Creative problem solving skills

* Exceptional organization and time management skills

* Strong team player who works productively with a wide range of people and personalities

* Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Aiken, SC. The employer at this location is JSM Endeavors, LLC.