Senior Security Service Field Technician

Senior Security Service Field Technician

Permanent | 4

Sight Search Solutions Inc. | Canada

Posted On

Security and Surveillance

$35.00 - $45.00 per hour

Work Experience 5+ years

City Airdrie

State/Province Alberta

Our client, Shel-Bar Electronic Industries Ltd, based in Airdrie, is hiring a Senior Security Service Technician to join their growing, industry leading, Security Systems Integration company.

Who is our client? A Canadian company specializing in the Integration of Security, Life Safety and Information Systems. They utilize an out of the box approach to their customers' design, installation, and integration security needs. Progressive and fast-growing, this electrical/security service company that takes great pride in providing their clients with professional trade experience. Their priority is client-focused medium to large scale access control and video management systems.

Who are you? A motivated, attentive and hardworking Field Technician and
Network Specialist with security access control, video management and audio visual experience. The ideal individual will have at least 5 years of experience in installing emergency communications and security systems with a thorough knowledge of Microsoft Server, Networking and switches environments.

Primary Daily Tasks

• Working directly with large clients across numerous locations, including in the energy field.
• Monitoring and responding to hands-on service requests with a focus on hands-on installations or repairs.
• Liaison with customers for scheduling and completion of work required.
• Safe operation of a company vehicle with reporting of issues.

Hours of Work:

Monday to Friday, 8:00am - 4:30pm (Full-Time)

Typical day, although start and end times may vary.

Travel:

This role will be a combination of in town and out of town. Must be ok with regular travel across Canada, but particularly British Columbia and Ontario.

• Hands-on Installation: This role is focused primarily on the hands-on installing of strikes, contracts, cameras, cabinets and wiring.
  
  Build equipment system racks, pull cables, and prepare equipment for installation.
• Expert Troubleshooting
  :
  Diagnosing and repairing complex issues within integrated security systems, including IP CCTV, Access Control, and Intrusion Alarms.
• System Maintenance: Performing local and high-level preventative maintenance to ensure 100% uptime for client systems.
• Programming: Commissioning and programming various platforms (e.g. Genetec, Milestone, Avigilon, or similar).
• Installation and service of IP based and analog CCTV (Genetec, Milestone, Avigilon).
• Installation of completed racks, projectors, monitors / video walls and related sub-mounts.
• Assists with testing of system components to ensure system completeness and convention.
• Programming of servers in Windows environments (SQL, Microsoft Server, Management Studio, Server Manager).
• Provide excellent customer service, while maintaining an approachable and professional demeanor while on the job.
• Demonstrate working knowledge of electricity and electronics.
• Demonstrate aptitude for troubleshooting systems and performing necessary repairs.
• Program and test a variety of non-routine security systems and equipment.
• Operate systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions.
• Write a variety of non-routine programs for systems.
• Review and interpret electrical drawings.
• General housekeeping of work area.

• Experience:5+ years of hands-on experience in the commercial security integration industry (enterprise).
• Technical Mastery:Deep knowledge of networking (IP Addresses, subnets) and low-voltage electronics.
• Certifications:Possession of (or ability to obtain) brand-specific certifications (Genetec, Milestone, etc) are a significant asset.
• Advanced capabilities for troubleshooting, audio setup and video setup.
• Ability to use power tools, read and follow wiring diagrams, as well as problem solve in the field, is an requirement.
• Diploma in Electronics preferred.
• Working knowledge of IT network systems.
• Proficient with SQL and Windows OS.
• Self-…