Service Technician

Company Description Reaction Distributing Inc. is a Canadian leader in designing and manufacturing comprehensive waste handling systems for industrial, residential high-rise, and ICI applications. The company provides turnkey solutions that help clients reduce current and future waste handling costs, integrate equipment into building footprints, and minimize environmental impact. As the only waste handling equipment manufacturer in Canada able to supply whatever a job requires, Reaction Distributing Inc.

is uniquely positioned to meet diverse equipment needs. Its product line includes apartment compactors, transfer stations, wet waste compactors, recycling balers, and advanced residential recycling systems. All equipment uses state-of-the‑art components, is 100% CSA approved, and meets current ANSI and OSHA standards, reflecting a strong commitment to safety and innovation.

Role Description The Service Technician is a full-time, on‑site role based in Ajax, Ontario. This role is responsible for installing, maintaining, and repairing waste handling equipment such as compactors, balers, and related systems at customer locations. Day‑to‑day tasks include performing scheduled and corrective maintenance, diagnosing mechanical, electrical, and hydraulic issues, and completing required service documentation. The Service Technician collaborates with the service team, provides clear updates to customers, and ensures all work meets safety and compliance standards.

The role also involves occasional travel to client sites, supporting commissioning of new equipment, and identifying opportunities to improve system performance and reliability.

Qualifications

• Candidates should possess strong Maintenance & Repair and Maintenance skills for mechanical, electrical, and hydraulic equipment.
• Candidates should possess solid Troubleshooting skills to diagnose and resolve equipment issues efficiently and safely.
• Candidates should possess Field Service experience, including working at customer sites and completing service reports.
• Candidates should possess Customer Service skills to communicate clearly, manage expectations, and support client satisfaction.
• Diploma or certification in industrial maintenance, electrical, mechanical, or a related technical field is an asset.
• Ability to read technical drawings and manuals, use diagnostic tools, and follow safety procedures and regulations.
• Valid driver’s license and ability to travel to local and regional customer sites as required.
• Previous experience with compactors, balers, or industrial machinery and knowledge of CSA, ANSI, and OSHA standards is beneficial.