Housekeeping Room Attendant

PRIMARY RESPONSIBILITIES

• GUEST ROOMSEnters and prepares rooms for cleaning
• Makes the bed
• Dusts rooms and furniture
• Checks all electrical equipment
• Reports broken equipment to Housekeeping Service
• Cleans the bathroom
• Replenishes bedroom and bathroom supplies
• Checks and secures the room
• Checks mini bar
• Performs other duties as assigned by Supervisor

• Performs duties or tasks at the best of his her ability
• Reports any unusual incidents guest complaints lost and found breakage and losses to the supervisor
• Attends briefing or meeting as requested
• Attends all training requested by the hotel
• To be responsible for cost saving on guest supplies food supplies electricity water etc
• Follows company s rules and regulation

• Reports to work in prescribed uniform and well-groomed
• Reports to the supervisor at the start of the shift to receive necessary instructions
• Performs duties responsively and professionally according to standards and requirements
• Knowledgeable of all work related items such as guest supplies consumable items to be served to guests promotional materials forms and procedures correctly and skillfully
• Equips him herself with necessary working tools such as pen and others
• Greets guests and colleagues politely
• Listens to guests paying and colleague carefully and attentively in order to perform duty effectively
• Be a good sales person at all times and in a good professional manner
  
  Practices job tasks as well as develop him herself for new ideas and techniques at all times
• Confirms satisfaction with guests and informs supervisor or manager immediately in case of guest complain

• Communicated effectively with guest clients business partners and staff
• Be a good sales person to promote hotel s image and businesses
• Participates community projects or activities in order to promoting the hotel s image and cooperation to improve community relationship

• Establishes and maintains good relations with other staff within the department and between other departments
  
  Provides assistant to co-staff within the department and amongst other department in performing task to foster team work and success of the hotel

• Reports to unit manager or department heads if necessary
• Communicating to guests in delivering product and service
• Relates to co-staff in service and supporting departments in performance of work and service to guests
• Relates to employees of other departments for special functions and activities of the hotel

• Continuous learning through own IDP
• Any other duties as may be assigned by the superior

• Represents Dusit s brand and its values at all times We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness

• Communicate and fully embracing the Company s culture our Vision our Mission and our Values leads by example and cascade to all your subordinates Proud to belong and to contribute

• Ensure confidentiality and secure storage of all intellectual property and data bases both hard copy and electronic Adhere to Dust Internet and E-mail policy Ensure Hotel Customer and Staff information or transactions are kept confidential during or after employment with the company

• At least High school diploma
  
  No experienced is welcome
• Knowledgeable in Housekeeping operation and cleaning methods will be an asset
• Ability to communicate basic English
• Detail-oriented and posses pleasant personality with good communication and interpersonal skills