Kenyan Concierge

Kenyan Concierge in Ajman

Our luxury hotel in Ajman is seeking a Kenyan Concierge to join our team. As a Concierge, you will be responsible for providing exceptional customer service to our guests, ensuring their needs and requests are met in a timely and professional manner.

• Greet and welcome guests upon arrival with enthusiasm and warmth
• Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process
• Provide information about the hotel facilities, services, and local attractions to guests
• Make reservations for dining, transportation, and other services as requested by guests
• Handle guest complaints and resolve any issues promptly and effectively
• Maintain the cleanliness and organization of the front desk area at all times
• Maintain knowledge of hotel policies, procedures, and emergency procedures
• Collaborate with other departments to ensure guest satisfaction

• Must be a Kenyan national currently living in Ajman with valid residency visa
• Previous experience in a similar role is preferred but not required
• Excellent communication skills in English, both verbal and written
• Strong customer service skills with a friendly and approachable demeanor
• Ability to multitask and work under pressure in a fast-paced environment
• Willingness to work flexible hours including weekends and holidays

• Salary of 1700$ per month
• Accommodation provided by the hotel
• Visa sponsorship provided by the company