Business Development Manager

About Fresha

Fresha is the AI‑powered operating system for the global beauty, wellness and self‑care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.

Trusted by millions of consumers and businesses worldwide, Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all‑in‑one platform to manage their entire operations with an intuitive business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point‑of‑sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

We are looking for an exceptional Business Development Manager to join our global business. Reporting directly to the Business Development Team Lead, and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development. You will carry a quota target, complete field visits via cold outreach and have complete ownership of your pipeline.

This is a great opportunity for someone looking to work in a fast‑paced, changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.

• Consistently achieve sales targets.
• Calling key decision‑makers using phone, email & social touches with the goal of bringing on new business.
• Present, promote and sell products and services through product demos to prospective and existing partners.
• Manage the entire sales process from prospecting to close.
• Perform cost‑benefit and needs analysis with existing/potential partners to align our solutions to their goals.
• Work closely with other departments to ensure a seamless partner experience.
• Provide feedback about ongoing trends in the industry.
• Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM.
• Serve as a lead point of contact for partners on all commercial activities.

This list is not exhaustive and there may be other activities you are required to deliver.

• Minimum 2 years of solid B2B sales with a track record of success.
• Industry: SaaS, online marketplaces, or payment platforms is highly desirable.
• Relationship building: you are a true hunter and relationship builder.
• Organisation: you can multitask, prioritise and manage time effectively.
• Curiosity: you are naturally curious and want to continually grow and develop.
• Languages:
  
  fluency in both English and Arabic is desired.

• Screen Call – Video‑call with a member from the Talent Team (30 min).
• Skills & Experience – Onsite/Video Interview with Hiring Manager (45 min).
• Presentation – Onsite interview with Hiring Team (75 min).

We aim to finalise the entire interview process and deliver feedback within 2 weeks.

Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.