Accounts Receivable Clerk - Short-term - Part-time

We are seeking an Accounts Receivable Clerk to cover for medical leave. This is a part-time position working about 20 to 25 hours each week.

• Process invoices and statements for mailing and ensure prompt delivery to customers
• Assist customers with invoice or statement requests, credit card payments, and general billing inquiries
• Research and address payment discrepancies, unapplied cash, short pays, and disputed invoices
• Proactively manage accounts receivable aging, contacting customers to resolve past‑due balances and secure timely payment
• Conduct collection calls and email outreach with professionalism, accuracy, and persistence
• Follow up on returned mail and obtain corrected customer contact information
• Redirect customer questions to appropriate internal departments when necessary to resolve issues
• Maintain accurate notes and documentation within the ERP or accounting system
• Identify trends, recurring issues, or root causes impacting collection efforts and elevate as needed
• Support the Finance team with additional tasks and projects as assigned