Accounts Receivable Analyst Job in Akron, OH

Accounts Receivable Analyst

We are looking for an accounts receivable analyst to support daily receivables operations for a long-term contract assignment based in Akron, Ohio. This role is ideal for someone with hands-on experience in cash application, collections, billing, and account research who can manage priorities with accuracy and strong follow-through. The position works closely with internal teams and customers to keep accounts current, address payment issues, and support month-end activities in a fast-paced environment.

Responsibilities:

• Apply incoming customer payments promptly and accurately, investigate unmatched receipts, and maintain reliable daily cash tracking records.
• Drive commercial collection efforts by monitoring outstanding balances, following up with customers, and promoting timely payment resolution.
• Respond to accounts receivable questions from internal partners and external customers with clear, accurate, and timely support.
• Review billing activity, prepare invoice-related adjustments such as debit and credit memos, and help ensure recurring invoice processing is completed successfully.
• Partner with the accounts receivable manager to resolve complex account concerns, disputes, and escalated payment issues.
• Analyze short pays and deduction trends by evaluating customer history and identifying issues tied to pricing, shortages, fees, discounts, or rebate activity.
• Use banking platforms and related tools to review cash transactions, access remittance details, and support letter-of-credit-related activities where needed.
• Assist with journal entry adjustments, account analysis, audit documentation, and month-end close tasks connected to receivables operations.
• Identify opportunities to improve workflow efficiency, strengthen controls, and support better accounts receivable processes across the team.