Home Care Office Assistant

Position Summary

The Office Assistant is the first point of contact for the office and is also responsible for greeting visitors and dealing with queries from the public and customer and performs other clerical tasks as needed.

Full time:
Monday through Friday 8 am to 5 pm. No on call requirement.

Arcadia Home Care & Staffing, 291 N. Cleveland Massillon Rd Suite 203, Akron, OH 44333

• Medical, Dental and Vision Benefits
• Monthly Bonus
• Daily Pay
• PTO Plan
• Retirement Planning
• Life Insurance

• Enter payroll and work schedules for field staff
• Answer all incoming phone calls through the main switchboard and transfer calls to the proper department
• Type meeting notes and use Microsoft Outlook to book meetings and conference rooms as needed by management
• Distribute and sort mail, collect faxes, and distribute to appropriate department, and prepare overnight letters/packages as directed
• File documents and correspondence
• Copy materials and distribute mail/fax/scan documents
• Order office supplies
• Assist with data entry
• Assist with keeping the office organized
• Document complaints from employees and clients that are received on the main corporate number
• Help coordinate annual office events
• Maintain a high degree of confidentiality at all times due to access to sensitive information
• Maintain regular, predictable, consistent attendance and be flexible to meet the needs of the department
• Follow all Medicare, Medicaid, and HIPAA regulations and requirements
• Abide by all regulations, policies, procedures and standards
• Perform other duties as assigned

• GED or High School diploma and two to three years of related experience
• Two years of experience
• Experience with Microsoft Office Suite
• Computer savvy
• Excellent oral and written communication skills
• Ability to multi-task under tight deadlines
• Strong communication skills and interpersonal skills

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.