Executive Assistant Leadership - Ethics & Compliance - Akron Headquarters

About The Opportunity

This is an open position with First Energy Service Co., a subsidiary of First Energy Corp.

Location:

ON‑SITE at the First Energy Headquarters in Akron, OH.

• Demonstrate a solid commitment to all aspects of safety and maintain a safe workplace for coworkers.
• Provide sophisticated calendar and travel management, prioritizing inquiries and requests, troubleshooting conflicts, and making judgments to ensure effective day‑to‑day scheduling.
• Carry out a broad variety of administrative tasks that facilitate the president’s ability to lead, including collecting and preparing information for meetings, composing correspondence, designing and producing complex documents, reports, and presentations, managing contact lists, making travel arrangements, completing expense and mileage reports, and handling special projects as assigned.
• Serve as the primary point of contact with other First Energy executives, internal and external stakeholders, and external visitors for matters of a highly confidential or critical nature. Research and prioritize before determining the appropriate course of action, referral, or response. Communicate directly on behalf of the senior leader and respond to emails, texts, and phone calls outside of normal business hours as needed.
• Keep the senior leader well informed of upcoming commitments and responsibilities, following up appropriately.
• Effectively manage the senior leader’s time by reading, researching, collecting, and analyzing information as needed in advance.
• Maintain discretion and confidentiality, managing information and materials of a sensitive or confidential nature.
• Maintain a well‑organized filing system for key materials and reports (electronic and hard copy).
• Use excellent communication skills with good judgment.
• Anticipate needs and deliver results consistently.
• Display excellent teamwork while working with other assistants and employees.
• Support other executives from time to time and assist with duties and responsibilities as assigned.

• High school diploma or GED required.
• Minimum 10 years of comparable work experience, including experience providing support to C‑level executives.
• Must pass the company Support and Administrative Selection System (SASS) test.
• Expert proficiency with Microsoft Office and Outlook Email and Calendaring; ability to design and edit graphic presentations and materials.
• Excellent verbal and written communication and time management skills; proven ability to meet deadlines and make informed decisions regarding priorities.
• Exceptional organizational skills and impeccable attention to detail.
• Commitment to performance excellence and integrity when handling confidential information.
• Demonstrate a questioning attitude to continue learning, producing results, and strengthening existing relationships.
• Model active learning by continuously developing breadth of knowledge, skills, and perspective.
• Business acumen – ability to decipher priorities and make sound judgment calls.
• High degree of professionalism and confidence when dealing with diverse groups, including Board members, senior executives, staff, employees, community leaders, customers, and external parties.
• Team‑oriented and collaborative approach to work.
• Creative thinking and sense of urgency for situations requiring quick response or turnaround.
• Ability to function well in a high‑paced environment and switch gears at a moment’s notice.
• Deliver quality, accurate work within established deadlines.
• Excellent interpersonal skills and ability to build relationships with stakeholders at all levels.
• Strong verbal and written communication skills.
• Prioritize workloads independently, meet deadlines, and work under pressure.
• Handle a high degree of confidential information with discretion, adaptability, and customer/client service excellence.
• Maintain confidentiality and handle additional special assignments as directed by management.
• Make recommendations for process improvements as necessary.

We administer selection tests for a variety of positions. The required tests have been developed by the Edison Electric Institute (EEI), a trade association of investor‑owned…