CLERK - TITLE

CLERK 1 – TITLE (GREEN)

Under general supervision, is responsible for processing, reviewing, and issuing titles for motor vehicles and watercraft. This position requires a high level of attention to detail, knowledge of local, state, and federal regulations regarding title processing, and exceptional customer service skills. The clerk will work directly with the public to ensure that vehicle and watercraft title transactions are accurately handled in a timely manner.

Any combination of training and work experience which indicates possession of the skills, knowledge, and abilities listed below. High School Diploma or equivalent is required. Previous experience in customer service and cash handling is highly preferred. Must be able to meet bonding requirements.

Strong attention to detail and accuracy; excellent communication skills, both written and verbal; ability to handle customer inquiries and resolve issues in a professional manner; organizational skills with the ability to manage multiple tasks; ability to maintain confidentiality and adhere to privacy laws; familiarity with data entry systems and office software.

Review and process title applications for motor vehicles, watercraft, mobile homes, and non-conventional vehicles; provide assistance to the public, in person and over the phone, regarding title-related inquiries; answer questions about title status, fees, and documentation required for title transfer; verify required documentation such as proof of ownership, sales tax receipts, identification, and lien information; accurately enter title-related data into the Ohio Automated Title Processing System (ATPS);

maintain up-to-date records; ensure all paperwork is properly filed and stored; calculate and collect applicable fees; provide customers with accurate payment information; ensure compliance with applicable laws and regulations; assist in resolving any issues or discrepancies related to title applications; assist with other duties as required.

ONE (1) - CLERK 1 POSITION OPEN AT SUMMIT COUNTY CLERK OF COURTS TITLE BUREAU - 1030

E. TALLMADGE AVENUE, AKRON, OH 44310.
TWO (2) - CLERK 1 POSITIONS OPEN AT SUMMIT COUNTY CLERK OF COURTS GREEN TITLE BUREAU - 3333 MASSILLON RD., SUITE 105, GREEN, OH 44312.

Work schedule:

Monday through Friday 8:00 AM - 4:45 PM. Some Saturday and Monday evening work hours will be required.

Salary: $17.74 hourly, $1,419.20 bi-weekly, $36,899.20 annually.

Pre-employment screening required; criminal background check; drug test. Must be able to meet bonding requirements. Must have clerical experience and skill in typing, data entry/retrieval procedures and operation of word processing equipment or equivalent. Must have cashier experience. Must have customer service skills, possessing a range of abilities that enable effective communication, empathy, problem-solving, and a positive attitude.