Clerical Specialist; CREO

Head Start/Early Head Start (Centralized Recruitment and Enrollment Office - CREO)

Recruitment & Enrollment Administrator

Under general supervision, the Clerical Specialist provides clerical and office support to ensure the efficient day‑to‑day operations of CREO. This role works closely with the Recruitment and Enrollment Administrator and serves as a key point of contact for internal staff, and families visiting or contacting CREO with intent to enroll their children in Head Start Preschool and/or Early Head Start.

• Perform general clerical duties, including typing, filing, and maintaining organized records.
• Accurately enter, update, and retrieve data using computerized systems.
• Answer and direct phone calls.
• Greet and assist visitors in a professional manner.
• Conduct preliminary assessments and assist individuals with completing enrollment applications.
• Provide high-quality customer service and maintain positive interpersonal interactions.
• Process incoming and outgoing mail and correspondence.
• Prioritize and manage multiple tasks, deadlines, and responsibilities effectively.
• Communicate clearly and professionally, both verbally and in writing.
• Work independently as well as collaboratively within a team environment.
• Perform basic mathematical calculations, including addition, subtraction, multiplication, and percentages.
• Complete other related duties as assigned.

Must have High School Diploma or GED and one year working in an office environment carrying out clerical/office support duties;
Brings to the position strong organizational and time management skills; ability to multitask and problem‑solve in a fast‑paced environment; proficiency with data entry and general computer applications; excellent communication and customer service skills; and attention to detail and accuracy in all tasks Successful completion of post physical examination, has reliable transportation (minimal travel across service area/Summit County and for training/ongoing professional development may be required);
Fingerprint and background checks conducted (FBI, BCI&I, Sex Offender Registry and Child Abuse and Neglect).

Medical, Life, Dental, Vision, Prescription, 403(b) Retirement Plan with employer matching, Paid Time Off (PTO);
Paid Holidays, Employee Assistance Program (EAP) and other benefits as applicable to work classification.

Full-Time/ Non-Exempt/ Bargaining Unit

Monday-Friday, 8am-5pm;
Weekens as needed/required;
Year-Round

03/23/26 - Continuous Until Filled

Complete an application to express interest. Application for employment can be found here:
Application - CA