Counseling Practice Manager

Job Description

Married Life Counseling | West Akron

Practice Manager (30+ hrs/week)

Married Life Counseling is a growing, relationship-centered counseling practice serving couples, individuals, and families. Our mission is to help people build secure, loving, emotionally connected relationships—and we believe how we work together matters just as much as the work we do.

We are seeking a Practice Manager who brings warmth, organization, follow-through, and heart to our daily operations. This role is ideal for someone who enjoys supporting a team, keeping systems running smoothly, and serving as a steady, focused, empathic presence in a meaningful workplace.

Schedule & Pay

30+ hours per week

Primarily in-office

$18/hour for first 90 days, increasing to $20/hour after successful review

Consistent availability during business hours is required.

This position blends practice management, intake calls, administrative leadership, and personal-assistant support for the practice owner. You will be the person who helps everyone feel more organized, supported, and cared for.

You’ll be someone who naturally asks, “How can I help?” and then follows through promptly.

---------------------

Key Responsibilities

Practice & Office Management

* “Own” the daily operations of the practice and office environment

* Maintain welcoming, orderly office spaces (organization, supplies, hospitality details)

* Coordinate light cleaning logistics and communicate with cleaning staff

* Manage office systems (music, décor updates, plants, supplies, routines)

* Ensure consistency with schedules, checklists, and recurring responsibilities

Administrative Oversight

* Monitor and manage calendars for clinicians and admin staff

* Track sessions, time off requests, and scheduling coverage

* Maintain company calendar and provide reminders as needed

* Assist with payroll prep, reports, invoices, receipts, and document organization

* Join weekly Team Meetings

* Keep Google Drive organized and intuitive (working collaboratively with leadership)

Team Support & Accountability

* Take notes during meetings and share summaries with the team

* Help track action items and follow-through from meetings

* Support reviews and quality checks for clinicians and client experience

* Assist with onboarding, documentation, and internal communication

* Help celebrate team members (birthdays, anniversaries, milestones) and plan socials

Intake & Communication

* Manage intake calls, scheduling, and client communication

* Check email, chat tasks, and appointment approvals multiple times daily

* Maintain confidentiality at all times—for clients and internal business matters

Owner Support

* Serve as a reliable point-person for the owner’s daily needs

* Capture ideas, emails, and “mental notes” and turn them into organized action

* Help anticipate needs and reduce overwhelm through proactive support

Who You Are

* Warm, empathic, and emotionally intelligent

* Highly organized and dependable

* Comfortable with Google Workspace (Drive, Docs, Sheets, Calendar)

* Self-motivated and able to manage priorities without micromanagement

* Good communicator who values honesty, feedback, and collaboration

* Teachable- able to receive feedback and having a growth mindset

* Respectful of confidentiality and professional boundaries

* Enjoys creating calm, order, and beauty in a shared space

* Aligns with faith-informed values and relationship-centered work

* Experience in healthcare, counseling, administration, or small-business operations

Why Work Here

* Meaningful, mission-driven work that supports healing marriages & relationships

* A values-based team that prioritizes respect, trust, and collaboration

* Flexible schedule with autonomy and variety

* A workplace where asking for help, learning, and growth are encouraged

* Opportunity to truly make a difference in peoples lives and how a counseling practice operates and feels

Please thoroughly review our website  to ensure our values align.