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Position: Job Coach (contract role) – Akron, Ohio

Location: Akron, OH

Job : 1178 # of Openings: 1

Charles Taylor is a highly successful global provider of professional services to the insurance industry. Guardian Managed Care Solutions, a division of Charles Taylor TPA, is a leading provider of workers’ compensation managed care and cost containment solutions. We are seeking a dynamic Contracted Job Coach to join our team; 20 hours per week through 08/08/2026.

This candidate must live in the Ashland, OH area.

This role will provide Service Coordination to participants referred to Workforce Services by Opportunities for Ohioans with Disabilities office. This person will implement the company mission and abide by all Charles Taylor Policies and Guidelines and those identified by the referral source to ensure that participants receive timely, efficient and quality services.

• Have good social and communication skills, patience, and time management skills.
• Demonstrate confidence, honesty and reliability with the ability to carry out professional code of ethics.
• Knowledge of the use of computers and basic office software (Word, Excel).
• Be goal oriented and highly organized.
• Provide on-site job coaching and teaching to individuals with disabilities. This includes the following:
• Contact or meet with participant on site or off site to provide on the job supports
• Implement hands on and/or supportive guidance to ensure that the individual successfully retains position secured and learns position duties
• Assure that the participant is compliant with the program, employment requirements and report to the VRC any significant issues
• Model professional behavior and teach employment-related soft skills
• Complete legible well written reports on each case in accordance with requirements specified by the VRC.
• Understanding of the Americans with Disabilities Act, how to request an accommodation and what is required to work with individuals who have disabilities including basic disabilities knowledge.

• High School Diploma/GED required.
• Preferred knowledge in working with people with disabilities
• Must have a valid driver’s license with reliable transportation and willing to travel.
• Must have excellent communication skills and problem solving abilities.

Charles Taylor offers a competitive salary commensurate with experience.

Values:
At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration.

Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor.

About Charles Taylor:
Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third‑party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.

Pay Range: $18 – $22 per hour