Director Utility Training

First Energy is a forward-thinking electric utility powered by a diverse workforce committed to making customers’ lives brighter, the environment better, and our communities stronger.

First Energy (NYSE: FE) is dedicated to integrity, safety, reliability, and operational excellence. Headquartered in Akron, Ohio, First Energy includes one of the nation's largest investor‑owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid‑Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

This is a full‑time, on‑site position with First Energy Service Co., a subsidiary of First Energy Corp. (FEU), located in any First Energy location in OH, NJ, PA, and WV/MD, including Akron, OH;
Holmdel, NJ;
Morristown, NJ;
Reading, PA;
Charleston, WV; and Williamsport, MD. The executive leadership position is responsible for leading the strategy, design, and implementation of operational training and supporting activities across First Energy. This includes training curriculums, staffing strategies, and training needed for employees to safely and effectively fulfill their responsibilities in areas including distribution, transmission, and generation craft lines, customer service, energy delivery processes, and emergency preparedness.

It also includes establishing and monitoring organizational goals, policies, plans, performance objectives, and budgets.

• Provide overall leadership and strategic direction for the Utility Training function, accountable for safety, compliance, quality, and effectiveness of training delivered to Transmission & Distribution (T&D) operations and supporting groups.
• Own and evolve FE’s progression‑school strategy (e.g., distribution line worker, transmission line worker, substation, relay/protection, underground, transmission) including curriculum roadmaps, sequencing, prerequisites, and readiness criteria aligned to job‑task analysis and field performance expectations.
• Establish and enforce a Systematic Approach to Training (SAT)/ADDIE governance model for analyzing work, designing instruction, developing materials, implementing delivery, and evaluating results for T&D training programs.
• Design and deploy standardized evaluation instruments (knowledge/skill assessments, job performance measures, performance checklists, field validations, observation guides) and an outcome measurement strategy (Reaction/Learning/Behavior/Results) to demonstrate training impact and target continuous improvement.
• Lead compliance training strategy and execution for electric power operations, including OSHA 29 CFR  related to training qualification, refresher criteria, safe work practices and documentation practices, in partnership with Corporate Safety, Operations, and Labor.
• Maintain “leading with safety” culture across all training environments (yards, labs, substations, classrooms, mobile/field training), ensuring training activities, equipment, and simulations meet applicable safety requirements and are risk‑assessed prior to delivery.
• Provide enterprise oversight for registered/recognized apprenticeship programs (e.g., distribution line worker, substation electrician) including standards, related instruction, on‑the‑job training alignment, progression, completion, and continuous partnership with labor unions and joint training committees.
• Build instructor capability through train‑the‑trainer standards, coaching, classroom/field observation, and technical qualification expectations; ensure consistent delivery across locations and modalities (in‑person, blended, e‑learning, and simulation).
• Own training records governance for utility training programs (LMS and supporting systems), ensuring accurate completion data, qualifications, and evidence packages that support internal controls and readiness for internal/external audits and regulatory reviews.
• Develop the annual training forecast and multi‑year capability plan aligned to Operations workforce plans, capital programs, major work methods changes, and emerging technologies; manage the operating and capital budgets for…