Scheduler, Special Events

The Special Events Scheduler is responsible for developing the requirements necessary to implement vendor special events and in‑house events. The role coordinates a calendar of approximately 11,000 vendor events annually across the Jared, Kay, Peoples, and Zales banners, ensuring seamless execution and alignment with holiday and promotional calendars.

• Develop, maintain, and optimize the annual Vendor Special Events Schedule, ensuring strategic timing, event spacing, and alignment with holiday and promotional calendars.
• Manage a comprehensive special events calendar across Jared, Kay, Peoples, and Zales, coordinating event dates with vendors to maximize performance and consistency across brands.
• Partner with vendors, merchandising, and brand leadership to identify, evaluate, and implement new special event opportunities that drive sales and customer engagement.
• Monitor, validate, and update event schedules, databases, and planning files to ensure accuracy across all systems, reporting tools, and customer-facing platforms.
• Resolve scheduling conflicts and collaborate with vendors and business partners to identify alternative solutions that support event success and business objectives.
• Prepare and distribute field communications related to special events, including schedules, policies, procedures, training resources, updates, and operational guidance.
• Review, update, and maintain special events policies, training materials, and documentation to ensure content remains current, relevant, and effective.
• Create and manage presentations, communications, and SIGnet content that promote special event programs, resources, best practices, and business results.
• Serve as the primary liaison between vendors, operations teams, and cross‑functional business partners, addressing issues and supporting successful event execution.
• Analyze event performance, collaborate on staffing and labor planning, support brand event strategies, and provide backup leadership for the Special Events Manager during peak periods or absences.
• Apply strong organizational, analytical, problem‑solving, and project management skills to prioritize multiple event‑related initiatives.

• Bachelor’s degree and 2+ years experience in a similar work setting.
• 1+ years experience in project management, retail operations, or related field.
• Strong project management skills with the ability to prioritize, manage, and execute multiple projects simultaneously.
• Excellent verbal and written communication skills, including the ability to present clear, concise recommendations to leadership.
• Advanced proficiency in Microsoft Office and collaboration tools, including Excel, Word, PowerPoint, Teams, and SharePoint.
• Ability to build and maintain positive, collaborative relationships across departments and organizational levels.
• Highly organized and detail‑oriented, with exceptional time management skills.
• Strong analytical and problem‑solving abilities, using critical thinking and innovative approaches to address operational challenges.

• Comprehensive healthcare, dental, and vision insurance starting day 1 of employment.
• Fertility benefits up to $15,000 for participants in U.S. medical plans.
• Generous 401(k) matching after just one year.
• Paid time off plus seven holidays.
• Exclusive discounts on premium merchandise.
• Learning and Development programs.