Technical Product Manager

Established in 2021,
Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well‑being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents.

Our multi‑brand and omni‑channel approach includes our own insurance carrier, insurance brands and partner brands.

• Works with other Technology areas to make tactical decisions about product functionality.
• Manages projects that consist of a single development team.
• Proposes and manages demand for application work.
• Manages projects through all phases and milestones.
• Manages product feature/capability set for business solutions.
• Performs market and competitor analysis.
• Authors product requirement documents (PDDs) and technical specs to support engineering handoff and stakeholder alignment.
• Scopes and manages partner‑facing API and system‑to‑system integrations, coordinating with external technical teams through delivery.
• Translates technical tradeoffs into business impact for non‑technical stakeholders.
• Performs other duties and responsibilities as assigned.

3‑4 years' relevant experience; experience with partner/vendor integrations or vertical SaaS strongly preferred.

• Bachelor's Degree or equivalent work experience (One‑year relevant experience is equivalent to one‑year college)
• Associate's Degree in a Technical Field
• Certification in relevant focus area

Experience in insurance, animal health, or another regulated/compliance‑heavy vertical.

• Creates and manages product roadmaps.
• Works with Marketing to determine advertising strategy for products.
• Analyzes metrics and measures product performance; comfortable working with data engineering to validate reporting accuracy.
• Manages larger projects that may consist of more than one development team.
• Works with platform development vendors and internal cross‑functional partners (Design, Legal, Data, Engineering) to provide technical management. Owns the delivery of platform and services.
• Manages product strategy and feature/capability set for business solutions.

• Works independently on moderately complex projects/assignments and seeks guidance on projects/assignments of higher complexity.
• May provide guidance and assistance to entry level professionals and/or support employees.

• Comprehensive full medical, dental and vision insurance.
• Basic life insurance at no cost to the employee.
• Company paid short‑term and long‑term disability.
• 12 weeks of 100% paid parental leave.
• Health savings account (HSA).
• Flexible spending accounts (FSA).
• Retirement savings plan.
• Personal paid time off.
• Paid holidays and company‑wide wellness day off.
• Paid time off to volunteer at nonprofit organizations.
• Pet friendly office environment.
• Commuter benefits.
• Group pet insurance.
• On‑the‑job training and skills development.
• Employee assistance program (EAP).