Customer Support Specialist – Billing & Outages
Job in
Akron, Summit County, Ohio, 44329, USA
Listed on 2026-05-22
Listing for:
FirstEnergy
Full Time
position Listed on 2026-05-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
First Energy is looking for an Assistant Customer Service Representative in Akron, Ohio to provide professional customer support through calls. The role involves assisting customers with billing questions, service requests, outage information, and account maintenance.
The ideal candidate will have a high school diploma, 0–2 years of experience in customer service, and excellent communication skills. Join us to ensure a positive customer experience during critical situations.
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