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Customer Relations Specialist: Build Loyalty & Insights
Job in
Akron, Summit County, Ohio, 44329, USA
Listed on 2026-06-19
Listing for:
The Goodyear Tire & Rubber Company
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
The Goodyear Tire & Rubber Company is seeking a Consumer Relations Specialist in Akron, Ohio. In this role, you will resolve customer issues while delivering a best-in-class experience, enhancing loyalty and encouraging repurchase.
Your responsibilities include managing incoming inquiries and complaints, ensuring compliance with quality standards, and providing critical insights to improve customer experience. Candidates should possess a high school diploma and 1-2 years of contact center experience.
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