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Customer Service Lead & Front Desk Supervisor

Job in Akron, Summit County, Ohio, 44329, USA
Listing for: Mustard Seed Market & Cafe, Inc.
Full Time position
Listed on 2026-08-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Bilingual
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 52000 USD Yearly USD 35000.00 52000.00 YEAR
Job Description & How to Apply Below

Mustard Seed Market & Cafe, Inc. seeks a Customer Service Supervisor to lead the Customer Service Department. You will direct associates, ensure excellent service, manage the Customer Service Desk, handle refunds, exchanges, product questions, and customer feedback, and respond to store phone inquiries.

The role requires supervisory experience, strong interpersonal and cash handling skills, and the ability to maintain internal controls for customer transactions in a grocery environment.

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