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Customer Service Pro for Process Docs (Evenings​/Weekend

Job in Akron, Summit County, Ohio, 44329, USA
Listing for: Genesis Financial Solutions
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Pro for Process Docs (Evenings/Weekend)

Genesis Financial Solutions in Akron, Ohio, is seeking a temporary Business Process Documentation Specialist for a project expected to last 3-5 months. The role involves updating documentation for a new imaging and workflow system while providing exemplary customer service in handling escalations and various account issues.

The ideal candidate will possess a high school diploma or GED and be available for varying shifts, including weekends. Strong communication skills and flexibility to adapt are essential, along with computer proficiency, especially in MS Word and Excel.

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