Customer Service Pro Process Docs; Evenings/Weekend
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, English Customer Service
Genesis Financial Solutions in Akron, Ohio, is seeking a temporary Business Process Documentation Specialist for a project expected to last 3-5 months. The role involves updating documentation for a new imaging and workflow system while providing exemplary customer service in handling escalations and various account issues.
The ideal candidate will possess a high school diploma or GED and be available for varying shifts, including weekends. Strong communication skills and flexibility to adapt are essential, along with computer proficiency, especially in MS Word and Excel.
The Customer Service Pro for Process Docs (Evenings/Weekend) role at Genesis Financial Solutions is now open for applications in Akron, OH, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Service Pro for Process Docs (Evenings/Weekend) role in the description above.
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