Akron - Science Learning Center Student Desk Attendant; FWS

Join Our Team as a Biology, Microbiology, or Anatomy & Physiology Student Course Mentor/Tutor!

• Make an Impact:
  Help your peers understand challenging concepts and achieve their academic goals.
• Build Your
  
  Skills:
  
  Develop valuable communication, leadership, and teaching skills to enhance your future career.
• Flexible
  
  Hours:
  
  Work around your class schedule with a position tailored to your academic commitments.
• Collaborative Environment:
  Join a supportive team dedicated to student success.

The Science Learning Center (SLC) is seeking a Student Desk Attendant to serve as the first point of contact for students utilizing SLC services. This role focuses on welcoming students, managing front desk operations, and supporting a structured, professional learning environment
. The desk attendant plays a key role in connecting students to tutoring services and ensuring smooth daily operations.

• Availability between Monday-Thursday 10:00 a.m. – 7:00 p.m.
• 10–20 hours per week
• Combination of daytime and at least one evening shift preferred
• May include coverage during peak times (midterms/finals)

• Provide one-on-one and group tutoring for biology, microbiology, or anatomy and physiology courses.
• Create a welcoming and encouraging space for students to thrive academically.
• Break down complex topics using clear, engaging teaching methods.
• Collaborate with faculty and team members to continuously improve the learning experience.
• Offer constructive feedback to help students overcome challenges and build confidence.

• Greet students and provide a welcoming, professional environment.
• Assist students with SLC check-in procedures (e.g., Starfish or designated system).
• Direct students to appropriate tutoring resources and services.
• Answer general questions about SLC operations, schedules, and services.
• Monitor the front desk area and maintain an organized, professional space.
• Support scheduling and coordination of tutoring sessions as needed.
• Communicate effectively with tutors and SLC staff regarding student needs.
• Assist with basic administrative tasks (sign-in tracking, resource organization, etc.).
• Help maintain a quiet, respectful learning environment.

• Enthusiasm for biology-related courses with a strong understanding of the material.
• Great communication and interpersonal skills.
• Ability to explain concepts clearly and make learning approachable.
• Organized and reliable, with strong time management abilities.
• Previous tutoring experience is a plus, but not required.
• Commitment to creating a positive learning atmosphere.

• Current student in good academic standing.
• Strong communication and interpersonal skills.
• Professional, reliable, and organized.
• Comfortable interacting with a diverse student population.
• Basic computer skills (email, online systems, data entry).

• Experience in customer service, front desk, or student support roles.
• Familiarity with campus systems (e.g., Starfish, Brightspace).
• Strong time management and multitasking skills.
• Ability to remain calm and professional in a busy environment.

• Faculty/Staff Referral Letters:
  If you’ve been referred by a faculty/staff member, include their letter as part of your additional items or references.
• Cover Letter:
  Brief, less than one page explanation of how you meet the qualifications for the role and how this position will help you grow your skills.
• Resume:
  Highlight your relevant coursework, experiences, and skills.

If you do not already know your eligibility for the Federal Work Study Program, please submit a Federal Work Study Request form to the Financial Aid office before applying for this position.

Desk attendants are critical to maintaining the SLC as a welcoming and effective learning space. This role requires strong professionalism, attention to detail, and the ability to support both students and staff.