Field Service Engineer – Northeast

States of residence include Pennsylvania or Ohio

We are seeking a highly motivated Field Service Engineer to support the installation, maintenance, troubleshooting, and repair of advanced radiation detection and nuclear measurement systems. This role requires a self-driven technical professional who can work independently in customer environments while delivering exceptional service and support.

• Install, configure, calibrate, and validate advanced radiation detection and measurement equipment at customer locations.
• Diagnose and resolve hardware, software, and integrated system issues while identifying root causes and implementing corrective solutions.
• Work closely with engineering and technical support teams to address complex equipment problems and improve overall system performance.
• Conduct customer training sessions and provide operational guidance for installed systems and software applications.
• Maintain accurate service documentation, including maintenance records, repair logs, and field service reports.
• Deliver professional customer support and maintain positive client relationships during on-site and remote engagements.
• Assist with internal troubleshooting, testing, and repair activities as required.
• Provide remote technical support through phone, email, and virtual communication tools.
• Ensure compliance with company safety procedures and industry regulations at all times.

• Strong technical aptitude with experience or education in electronics, mechanical systems, nuclear technology, physics, or related technical disciplines.
• Excellent analytical thinking and problem‑solving capabilities.
• Strong verbal and written communication skills.
• Organized and detail‑oriented with proficiency in computer systems and technical reporting.
• Ability to work effectively both independently and within a collaborative team setting.
• Commitment to following established safety practices and procedures.
• Ability to lift and move equipment weighing 50 pounds or more.
• Willingness to travel regionally up to 70% of the time.
• Valid driver’s license required.

• Experience supporting radiation detection instrumentation or spectroscopy systems.
• Familiarity with gamma spectroscopy, alpha/beta counting systems, and radiation monitoring technologies.
• Knowledge of radiation detection methods and nuclear physics fundamentals.
• Experience with technical software applications, databases, reporting systems, or data management tools.
• Working knowledge of SQL databases and reporting platforms is advantageous.
• Ability to troubleshoot and repair systems at the modular or component level.
• Military nuclear power program experience is strongly preferred.

• Associate’s or Bachelor’s degree in Electronics, Nuclear Engineering, Physics, or another related technical discipline preferred.
• Equivalent technical certifications, military training, or hands‑on field experience may be considered in lieu of formal education.
• 1–3 years of experience in field service, technical maintenance, system support, or customer‑facing technical roles preferred.
• Proven customer service experience supporting technical products, systems, or equipment.