Quality Planning Engineer AKR

General Description

• Prepare, verify and update PFMEA, CP and Operator Instructions.
• Perform process, product and roving audits to ensure compliance with CP.
• Monitor and maintain SPC parameter selection, review and monitoring.
• Submit PPAP and obtain customer approvals, including Engineering Change.
• Act as facilitator of customer and plant APQP process for quality related items.
• Conduct problem root‑cause analysis and resolution using 5Y analysis and 8D reporting.
• Analyze failure, customer return and defect data.
• Support the Production Department with problem solving, decision making and creation of border samples.
• Assist with creation and validation of error‑proofing within Production Processes.
• Disposition suspect parts held for QE review (control of non‑conforming parts).
• Disposition customer rejections and charge‑backs, review and control using SAP.
• Enter customer complaint reports into SAP and create 8D in SAP as applicable.
• Support training of Quality Technicians and Quality Auditors.
• Develop gage concepts, measurement plans and gage instructions.
• Other duties as defined by the Quality Manager.

• Bachelor’s degree in Engineering, Quality, Manufacturing or a related field preferred.
• Minimum of 4 years of experience in a Quality Engineering or related role within the automotive industry.
• Strong knowledge of APQP, PPAP, PFMEA, Control Plans, SPC, MSA and problem‑solving methodologies.
• Experience leading root‑cause investigations and corrective actions using 5 Why, 8D and other quality tools.
• Working knowledge of Ford customer requirements, including Schedule A, Ford Portal, PPAP submissions, ISO/TS 16949/IATF 16949 and Q1 requirements.
• Experience managing customer complaints, customer returns and non‑conforming material processes.
• Familiarity with quality auditing processes, including process, product and layered/roving audits.
• Knowledge of SAP or other ERP systems preferred.
• Experience with Engineering Changes (ECN/ECR) and customer approval processes.
• Ability to develop measurement plans, gage concepts and error‑proofing solutions.
• Knowledge of injection molding and/or blow molding processes is a plus.
• Strong analytical, communication and problem‑solving skills.
• Ability to work effectively in a cross‑functional manufacturing environment and support production teams.