TSS Support Engineer

First Energy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

First Energy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, First Energy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid‑Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

This is an open position with First Energy Service Co., a subsidiary of First Energy Corp.

The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based upon the results of the interview process which considers the candidate’s skills, work history, experience level, and other relevant qualifications.

The engineering positions in Transmission & Substation Support are responsible for developing, implementing, and overseeing FEU Substation Maintenance Practices and Methods, and providing engineering technical support and oversight in the areas of capital and non‑capital condition budget recommendations. This entails providing technical support and subject matter equipment expertise of electrical substation safety guidelines, maintenance practices and methods, utility industry standards, and regulatory compliance requirements.

This position can be located anywhere in the FE territory, with a preference of Akron, Oh, Greensburg, PA, Reading, PA, or Fairmont, WV.

• Provide technical guidance for Asset Health Center equipment, including transformer, circuit breaker, and battery test parameters. Examples may be investigating test results that are out of specification, investigating equipment issues, and providing recommended actions.
• Provide technical guidance for parameters of future assets to be incorporated into the Asset Health Center, such as capacitor banks, voltage transformers, relay & controls, equipment monitors, DC systems, and protection communication devices.
• Support the Asset Management group spare inventory for transmission‑level equipment, including transformers, circuit breakers, DC systems, disconnects switches, and protective relays and communication devices.
• Development of capital projects to address substation condition items in support of the transmission portfolio to improve transmission system reliability.
• Present capital projects in transmission capital portfolio rounds meetings.
• Development of new or modification of existing maintenance practices to address changing technology, new equipment types, improved test and diagnostic methods, regulatory changes, etc.
• Support training programs and provide training to TSS employees and regional personnel.
• Reviewing field test results for transmission and distribution substation equipment and providing recommendations for resolution.
• Development of repair specifications for major equipment.
• Providing technical support to commissioning and maintenance engineers during capital projects, and preventative & corrective maintenance activities.
• Maintaining awareness of emerging utility industry issues through benchmarking and participation in appropriate utility forums/groups.
• Assist with developing and maintaining the department’s SharePoint site.
• Participating in industry events as a subject matter expert.
• Maintaining a safe workplace for coworkers and the community based upon a developing knowledge of potential hazards, industry regulations/requirements and company practices.
• Supporting the development of corporate programs and policies; assist others tasked with leading organizational change.
• Assisting senior technical staff in developing solutions to complex technical assignments.
• Supporting the emergency plan through participation in assigned storm duties.
• Consistently anticipating customer needs and deliver high quality results.
• Ability to work both independently and in unison with others including regional and plant personnel as well as…