Supervisor Engineering; Reliability - OH

First Energy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

First Energy (NYSE: FE) is dedicated to integrity, safety, reliability, and operational excellence. Headquartered in Akron, Ohio, First Energy includes one of the nation’s largest investor‑owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid‑Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

The Supervisor, Engineering Services (Reliability), coordinates and supervises the daily activities of an Engineering team, including Distribution Engineers. The role makes decisions guided by policies, procedures, and the company’s business plan. Reporting locations include the Fairlawn Office in Akron, Ohio, or the Youngstown Service Building in Youngstown, Ohio.

• Demonstrating a high level of safety commitment throughout day‑to‑day functions and strengthening the Engineering Services team’s commitment to safety.
• Performing reliability studies, assisting in the querying of reliability data, and preparing detailed internal/external reports for management and the Public Utility Commission of Ohio (PUCO).
• Working collaboratively with Regulatory Reporting and Compliance organizations to prepare reports and responses to the PUCO.
• Reviewing and responding to customer complaints submitted to the PUCO.
• Assisting and supervising the preparation of budget estimates and schedules for reliability improvement projects.
• Assisting in the development and presentation of the capital budget, managing and supporting reliability programs.
• Identifying and implementing effective programs, processes, and procedures to improve data quality and reliability.
• Investigating power quality issues.
• Reporting to the Manager, Engineering Services, on the progress of reliability projects, and advising on issues that could impair the successful completion of projects.
• Analyzing complex issues and developing actionable recommendations.
• Assisting with required training pertaining to data quality, outage reporting, and reliability analysis.
• Executing the performance management process by providing feedback and coaching on an ongoing basis throughout the year, discussing development opportunities, performance issues, and upcoming departmental changes.
• Leading, educating, and directing others to improve team effectiveness and communicating results and recommendations to varying audiences including senior leadership.
• Encouraging open, honest, direct, and ongoing conversation among team members.
• Driving continuous improvement across the team and the company.
• Actively seeking and sharing own knowledge of industry trends, competitors, etc. that affect the team and/or the company.
• Supporting storm restoration efforts, including performing duties of Hazard and/or Damage Assessment Coordinator when needed.

• Bachelor of Science degree in Engineering / Engineering Technology from an ABET accredited institution is required. Acceptable alternatives are:
• Professional Engineer’s (PE) License
• Bachelor’s degree in Engineering or technical field of study (non‑ABET) plus an advanced degree in Engineering from a university with an ABET accredited bachelor’s program.
• Minimum 5 years’ engineering experience is required.
• Previous supervisory experience preferred.
• Experience in process/project development, planning/analysis, and performance reporting.
• Proven ability to identify, troubleshoot, and resolve problems on projects and/or processes.
• Customer request work scheduling (CREWS) navigation skills a plus, including knowledge of work request design requirements, material reservation criteria, CREWS billing categories, date management and lock down procedure.
• Working knowledge or the ability to learn GIS;
  Construction and Material Standards;
  Company’s Distribution Policies & Procedures; ODOT and county permit requirements for pole sets, highway occupancy and road openings;
  Appendix A in Part II of the Company’s Tariff dealing…