Design Supervisor, Distribution Engineering - OH

Job Description

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

First Energy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, First Energy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with the Cleveland Illuminating Electric Company, a subsidiary of First Energy Corp.

The Supervisor, Engineering Services (Distribution Design) coordinates and supervises the daily activities of an Engineering team, including Distribution Designers; making decisions guided by policies, procedures, and the company's business plan.

This position may be located at any service center within the First Energy Ohio service territory that is within a one-hour commute of the supervisor's area of responsibility (Mayfield and Solon).

Responsibilities include:

• Demonstrating a high level of safety commitment throughout day-to-day functions and strengthening the Engineering Services team's commitment to safety.
• Creating notifications in SAP and assigning work requests to Distribution Designers.
• Working in conjunction with Business Services to ensure accurate and timely billing for all work requests.
• Applying Tariff criteria for billable work involving service to new premises, upgraded service for existing premises and relocation of facilities, etc.
• Working on creating and processing Line Extension Contracts for various types of work.
• Reviewing and responding to customer complaints submitted to the Public Utility Commission of Ohio (PUCO), relative to line extension and billing policies.
• Reporting to the Manager, Engineering Services on the progress of projects, and advising on issues that could impair the successful completion of projects.
• Analyzing complex issues and developing actionable recommendations.
• Supporting the Work Management organization on questions/issues with current and upcoming design work and various Company priorities.
• Executing the performance management process by providing feedback and coaching on an ongoing basis throughout the year by discussing development opportunities, performance issues, and upcoming departmental changes.
• Leading, educating, and directing others to improve team effectiveness and communicating results and recommendations to varying audiences including senior leadership.
• Encouraging open, honest, direct, and ongoing conversation among team members.
• Driving continuous improvement across the team and the company.
• Actively seeking and sharing own knowledge of industry trends, competitors, etc. that affect the team and/or the company.
• Supporting storm restoration efforts, including performing duties of Hazard Coordinator when needed.

Qualifications

• Bachelor's degree in Engineering / Engineering Technology from an ABET accredited institution and minimum 5 years relevant work experience are required.
• OR a Two-year degree in Engineering Technology or related technical discipline, and a minimum of 8 years relevant work experience are required. Relevant work experience includes, but is not limited to: engineering design, reliability, system planning, substation construction and maintenance, distribution construction and maintenance, right of way acquisition, asset management, new business, joint use, etc.
• Advanced degree is a plus. Professional Engineering (PE) certification is a plus. Previous supervisory experience preferred.
• Experience in process/project development, planning/analysis, and performance reporting.
• Proven ability to identify, troubleshoot and resolve problems on projects and/or processes.
• In-depth knowledge of information systems such as Microsoft Office applications, including Excel, PowerPoint, and Word required; working knowledge of SAP, CREWS, and GIS preferred.
• Customer request work scheduling (CREWS) navigation skills a plus, including knowledge of…