Team Leader - Clean Express Auto Wash

Location:

33721 Vine St, Eastlake, Ohio, 44095.

Ready to master the art of team leadership? Join our team and start earning $17.50 per hour!

• Support the site's facility and operations responsibilities.
• Deliver outstanding customer service, boost sales growth, and uphold stringent quality standards.
• Greet customers with a lasting first impression.
• Educate customers about the benefits of our Unlimited Wash Club.
• Actively engage customers pre- and post-wash to achieve 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Lead the team in achieving and sustaining high-quality service.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed service standards.
• Foster a positive and collaborative team environment.
• Perform other related duties as required and assigned.

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.
• Aspire for excellence in all tasks, consistently setting an example through leadership.
• Maintain a professional appearance in accordance with appearance guidelines.
• Exceed expectations and uphold accountability in all responsibilities.

• Stand and move throughout the site for the entire shift.
• Work on your feet for an entire shift in a fast-paced environment.
• Work outside in all weather conditions.
• Lift up to 25 lbs.

• Continuous training and development.
• 401(k) plan with a company match up to 4%.
• Unlimited Wash Club membership.
• Company-provided uniforms.
• Paid vacation.
• Educational reimbursement.

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.