Dispensary Associate

About the Role (Dispensary Associate)

The Dispensary Agent is responsible for interacting with, educating, and advising patients face‑to‑face and by phone; maintaining accurate records; assisting with inventory and cash management; and interacting with local service providers. The Dispensary Agent will be cross‑trained in all order fulfillment activities, including preparing orders, entering product information, calling patients with product requests, and admitting patients when the Security Guard is otherwise occupied.

• Greets members in person or on the phone; schedules appointments; oversees member intake and renewal procedures
• Maintains member records in compliance with State law and Company policy
• Answers questions about the law and the Company from members and others
• Assists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine
• Assists Dispensary Manager with inventory and cash management, daily and weekly
• Maintains a clean, safe, welcoming environment inside and outside the facility
• Performs other duties as assigned by the Dispensary Manager according to Company needs

• High school diploma or equivalent
• 2+ years experience in a fast‑paced client‑service intensive industry; hospitality and retail backgrounds preferred
• Proficiency with computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)
• Familiarity with history and varieties of medical marijuana preferred but not required
• Outstanding phone and in‑person customer service skills
• Thriving to perform job duties in a fast‑paced environment with the ability to stay even‑keeled in periods of stress
• Demonstrated proactivity, flexibility, adaptability and multi‑tasking
• Ability to maintain confidentiality and ethical conduct
• Skill in accurate cash management and inventory control
• Strong written and oral interpersonal communication skills
• Ability to effectively plan and prioritize
• Ability to focus, attention to detail
• Ability to work effectively as part of a team
• Absolute reliability and honesty

• Full suite of medical, dental, and vision insurance
• Paid parental leave
• 401(k)
• Paid Time Off
• Short Term and Long Term Disability
• Employee Assistance Program
• Employee life insurance and supplemental life
• Spouse and child life and ADD&D
• Pet insurance
• FSA and HSA available, based on eligibility and subject to change

The work environment requires extended time standing, walking, bending, and reaching. Ability to carry up to 50 lbs for up to 100 ft may be required. Occasional extended and repetitive use of arms, hands and fingers to cut and manipulate small objects. Ability to work in a humid and pollinated environment.

This employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

Greenleaf Apothecaries LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status.