Hybrid Collections Managers

Position: Hybrid Collections Managers 837926
Job Description

Urgently Hiring:
Hybrid Collections Supervisor in Akron - Join a Growing Financial Team Today!

Job Title: Hybrid Collections Manager
Pay: $55,000 per year
Hours: 9 AM - 5 PM (hybrid, two days remote)
Start Date: ASAP

Looking for a leadership opportunity where you can drive results and make a meaningful impact? Join a growing financial services company in Akron as a hybrid Collections Supervisor. This direct-hire role is ideal for an energetic professional who enjoys leading teams, improving processes, and contributing to operational success.

As a Collections Supervisor, you will oversee delinquent account management, coach team members on effective collection strategies, and help resolve complex account issues. Working closely with your team, you'll focus on improving recovery efforts, increasing customer contact rates, and delivering strong customer service while fostering a culture of accountability and continuous improvement.

What You'll Do
As the Collections Supervisor, you will be responsible for:

• Overseeing the use of proprietary and third-party tools to track assets and manage account statuses.
• Leading and coaching staff on advanced negotiation strategies to secure payments, establish payment agreements, and resolve delinquent accounts.
• Managing the full lifecycle of delinquent accounts, driving timely resolution and minimizing financial loss.
• Analyzing and refining outreach strategies to improve contact rates, customer engagement, and overall collections performance.
• Conducting audits of processes and documentation to ensure compliance with company policies and client standards.
• Monitoring key performance metrics, analyzing trends, and developing procedures and training initiatives to improve efficiency and team performance.

What You'll Bring
The ideal candidate for this role will have:

• A minimum of 3 years of experience in collections or finance within a financial institution.
• Proficiency navigating multiple skip tracing systems and data tools.
• Exceptional communication, organization, and leadership skills.
• Strong analytical and problem-solving abilities.

Why Join Us in Akron?

• Enjoy a supportive team environment with opportunities for professional growth.
• Benefit from a competitive salary along with comprehensive health and wellness coverage.
• Experience a hybrid work model allowing for work-life balance with two remote days each week.
• Affordable health plans, 401k options, PTO, and other employee benefits are available once hired permanently.

Location & Schedule: This position is based on-site in Akron with a hybrid schedule, working from the office and remotely two days a week. Standard hours are 9 AM to 5 PM, Monday through Friday.

Ready to Take the Next Step? If you're prepared to lead a dedicated collections team and drive success in Akron, apply today or contact our recruiting team to learn more. Don't miss this opportunity to grow your career-we're hiring now!

#SSO

Why Start Your Career Journey with Stivers?
Stivers has been connecting talented professionals with leading companies for decades. Whether you're searching for temporary, temp-to-hire, or permanent opportunities, our team is here to help you achieve your career goals.

Learn more about:

• Current job openings in your area
• How Stivers supports your career success
• Expert tips and resources for job seekers

Take the next step in your career with Stivers-apply today and let us help you find your perfect match!
Protect Yourself from Job Scams

We've seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information-such as your Social Security number or banking details-outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment.

All official communication will come from verified company email addresses or phone numbers. If something seems suspicious, trust your instincts and don't engage. Learn how to spot job scams and protect yourself here.

Equal Opportunity Employer:
Stivers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Stivers will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.