Radiology Imaging Systems Specialist Job Akron area,Ohio USA,Healthcare

Part-Time, 24 Hours/Week

Weekend Day Shifts

Onsite

Summary

The Radiology Imaging Systems Specialist is responsible for managing and maintaining radiologic imaging workflows using a variety of hospital imaging and communication systems. This position plays a critical role in the delivery of patient care by processing, interpreting, and distributing medical imaging, while serving as the first point of contact for technical and clerical imaging issues.

Responsibilities

Responds to imaging-related requests from clinical staff, providers, and outside healthcare organizations; digitizes and imports documentation and imaging into the Picture Archiving and Communication System (PACS) to support patient care.

Manages Independent Workflow:
Serves as the sole support for radiology systems; independently triages issues, prioritizes tasks, and escalates when necessary.

Manages imaging needs—including image transfers, corrections, and urgent report delivery (e.g., trauma, NICU, critical findings)—to ensure timely communication across departments and organizations.

Supports Clinical Teams:
Collaborates with radiologists, technologists, emergency staff, and providers to ensure timely imaging access for decision‑making.

Triages Radiology System Issues:
Acts as first point of contact for system‑related concerns; documents, resolves, or routes problems to appropriate departments (e.g., IT, Radiology Admin).

Performs Patient‑Facing Clerical Support:
Conducts order entry, scans documentation, and completes patient registration for walk‑in x‑rays and other radiology requests, both in‑person and via phone.

Coordinates External Imaging requests:
Manages imaging requests from external hospitals, providers & Medical Records. Ensures accurate documentation and timely report delivery for patient transfers and specialty consults.

Ensures Compliance and Confidentiality:
Maintains HIPAA compliance in all communication, demonstrating sensitivity when interacting with patients, families, and providers.

Supports departmental operations by completing additional responsibilities as needed.

Technical Expertise

Multisystem Navigation: Demonstrated ability to navigate and use multiple computer platforms simultaneously to support patient care, manage imaging workflows, and maintain data integrity.

Customer and Provider Communication: Strong customer service and communication skills, including experience responding to patient, provider, and interdepartmental requests both in person and over the phone.

Radiology Systems Experience (Preferred): Familiarity with one or more of the following systems is preferred: PACS, Epic, Power Scribe, Exam Manager, Life Image, Power Share, and related imaging and communication software.

Problem Solving and Prioritization: Proven ability to independently prioritize tasks, troubleshoot system issues, and elevate concerns appropriately, especially during high‑volume or after‑hours situations.

Healthcare Terminology (Preferred): Understanding of basic medical terminology and anatomy to support imaging‑related requests and documentation accuracy.

Team and Independent Work: Comfortable working both collaboratively in a team environment and independently during evening, weekend, and holiday shifts.

Education and Experience

Education: High School Diploma or GED required.

Licensure: None

Certification: None

Years of relevant experience: Minimum 1 year of experience in a customer service role where the individual was required to navigate and use multiple computer systems.

Supervisor

Experience:

None

Part Time

FTE: 0.600000

Status:
Onsite

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