Specialty Pharmacy Medication Access Coordinator Job Akron area,Ohio USA,Healthcare

Full-time, 40 Hours/week

Monday - Friday, 8AM-4:30PM

Onsite Akron, OH

$2,000 Sign on bonus available (taxable)

Summary

The Specialty Pharmacy Medication Access Coordinator position resides within the Pharmacy Department and supports the pharmacy by providing medication access assistance to providers, clinical staff, and pharmacists. The position is primarily responsible for completing necessary third‑party prior authorization requests, improving patient outcomes, and maximizing efficiency for patients and clinic staff. Other areas of responsibility include call center support for the specialty pharmacy and navigating financial assistance for patients.

Responsibilities

Provide medication access and affordability services by completing the following:

Conduct prospective benefits investigation services to expedite clinic workflow and enhance patient care
Review prior authorization requests received from clinic staff
Review documentation in the patient's medical record that is required for prior authorization submission
Benefits investigation review upon third party payor determination to assess patients coverage and out of pocket costs
Identify financial options that could be utilized to reduce patient financial burden including but not limited to copay cards, grants, foundations or manufacturer patient assistance programs
Communicate with clinic staff for any clinical information or guidance related to prior authorization submission and determination
Assist the clinic in submitting appeals and independent reviews related to coverage denials

Demonstrate proficiency and skill with pharmacy and health system information systems

Ensure timely and accurate documentation related to services provided to providers, clinic staff and patients/families

Manage and process incoming and outgoing calls in call center including:

Processing medication orders
Refill reminders
Providing order updates
Providing prior authorization updates and details
Collaborating with other staff for patient needs

Effectively communicate with other pharmacy team members, physicians, nurses and patients/families

Resolve routine medication‑related issues and ensure medication transactions are processed accurately and appropriately

Complete other duties as assigned by supervisor or pharmacist regarding medication access and other patient care needs

Other information Technical Expertise

Prior experience as an outpatient pharmacy technician is preferred.

Education and Experience

High School diploma or equivalent combination of education (GED)

Certification:
Registration as a "Registered Ohio Pharmacy Technician" or "Pharmacy Technician Trainee" required.

National Pharmacy Technician Certification(PTCB or equivalent required).

Years of relevant experience: 3 to 5 years is preferred

Years of experience supervising: none

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