PRN Nutrition Assistant - PT

Job Title: PRN Nutrition Assistant - PT

Location: Akron

Facility: Akron General Medical Center

Department: Dietary - Cleveland Clinic Akron General

Job Code: AK9969

Shift: Day/Evening/Night/Weekend

Schedule: 6:00am-2:30pm

As a Nutrition Assistant, you will work under the direct supervision of the Director of Food & Nutrition or designated supervisor and be responsible for menu delivery and assisting patients with their meal selections based on their approved dietary orders. You will also verify and enter orders into our dietary menu system while maintaining communication between care units and patients regarding nutrition and dietetics to ensure meal accuracy.

A PRN caregiver in this position works varying days from 6:00AM – 2:30PM.

• Deliver and pick up menus from patients and patient care units.
• Explain the meal selection process to new patients and assist with menu selections.
• Obtain patient preferences, dislikes, and other information to ensure quality food delivery to patients.
• Assist patients with menu selection either over the phone or in person to verify meal selections based on established schedule or as required.
• Offer various food options based on patients' diet orders and availability from the kitchen.
• Enter the appropriate information into a hand‑held system or computer.
• Review entries for proper adherence to dietary orders.
• Follow up with patients if menu selections appear incomplete or insufficient.
• Handle a large volume of inbound patient calls in a timely manner.
• Collect and process patient meal selections efficiently using the CBORD system.
• Ensure patient safety and accuracy by utilizing two patient identifiers during all communications.
• Escalate critical issues to management promptly when necessary and maintain efficiency.
• Ensure prompt response to requests for service and follow up if delays or product availability problems are identified.
• Update patient lists to verify meal selections or diet order changes.
• Check trays for accuracy prior to meals being delivered to patients.
• Run tray tickets for meal service, compare diet lists with tray tickets, adjust tray tickets, note changes and verify with a Registered Dietitian if necessary.
• Provide excellent service to others by monitoring computer messages, following through on all requests, notifying the appropriate caregivers, answering the phone, following up on messages and acting to remedy complaints.
• Perform various clerical duties, run lists and worksheets, distribute to staff and assist with inventory and storage of menus and other items.
• Prepare items for unit orders, stock supplies, and fill orders from inventory with proper documentation for charging and adhere to order amounts and standard stock levels.

• High School Diploma or GED.
• Ability to understand dietary terms and information.
• Proficiency in the use of basic computer software applications.

• Six months of dietary experience.

• Must be able to lift 30 lbs or more.

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug-free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made on the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.

Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Cleveland Clinic is a pleased equal employment opportunity employer.