Peer Recover Support Supervisor

Coffee House (Church)
213 East Glenwood Avenue
Akron, OH 44310, USA

Essential functions of this job include, but are not limited to:

• Effectively orients, trains, and monitors supervised employees in job duties.
• Process payroll and handles time card issues for supervised employees. Efficiently monitors overtime requests while ensuring staff coverage which may require the Peer Recovery Supporter Supervisor to cover staff absences. Requests advance approval from Clinical Manager or designee if overtime is to exceed established hours.
• Conducts effective and timely performance evaluations and processes paperwork appropriately for supervised employees.
• Effectively addresses disciplinary issues with supervised employees; accurately and thoroughly documents and processes disciplinary actions in a timely manner and in accordance with policies and procedures.
• Conducts and coordinates on-the-job training for new employees utilizing the Agency training learning journey and Peer Recovery Support manual. Conducts other training as needed. Follows up as necessary.
• Conducts and/or coordinates safety training for new and transferred employees utilizing the Agency safety training checklist.
• Ensures supervised employees meet minimum training requirements. Monitors training attendance. Monitors compliance with employee’s training schedule.
• Ensures facility is appropriately staffed and clients are accounted for; assists the Clinical Coordinator in maintaining and posting the Peer Recovery Supporter (PRS) schedule.
• Secures shift coverage for PRS staff as necessary.
• Ensures facility walkthroughs/sanitation inspections are completed weekly. Conducts unannounced and random inspections on all shifts.
• Conducts frequent rounds of the facility, checks for unsafe conditions, cleanliness, alcohol or illicit substances and documents and corrects conditions/takes steps to correct conditions as required.
• Assists with the preparation of facility audits. Ensures the facility is audit ready. Ensures the quality of audit documentation collected by supervised staff is acceptable.
• Completes monthly reports and forwards to supervisor as directed.
• Enters data into CCIS in a timely and accurate manner as required by grant requirements.
• Reviews and approves PRS documentation in Carelogic for form, content, and legibility, timeliness, and file security.
• Complies with documentation requirements as outlined in program policies, protocols, and procedures for activities (e.g., intake procedures, treatment plans, discharge reports), and in the preparation of required reports.
• Reviews and ensures accuracy and thoroughness of PRS documentation (e.g., logs, shift reports, incident reports, sign in and sign out sheets, etc.).
• Provides direct client service as directed, either based on the number of staff/programs supervised or facility needs.
• Maintains Community Resource Center on site.
• Reports Major Unusual Incidents as required by the Ohio Department of Rehabilitation and Corrections as appropriate.
• Fields client complaints and works to resolve them in an efficient and timely manner. Documents resolution process in a timely and effective manner.
• Effectively acts as a representative of the Agency at court and community proceedings. Attends and participates in community meetings.
• Manages time and organizes work demands appropriately.
• Posts, assigns, and ensures that activities for PRS staff have been completed; including, but not limited to: intakes, alco-sensor tests, and urine drug screens.

Schedule:
Full-time (Dayshift)

QUALIFICATIONS:
High School diploma or equivalent required. Must have OMHAS Peer Recovery Supporter certification and experience delivering peer services in behavioral health over a cumulative period of two years or is a clinician…