Patient Safety Companion

Summary

The Patient Safety Companion provides continuous observation of assigned patients to promote a safe environment and help prevent. The role may be assigned to provide in‑person 1:1 observation and/or virtual (remote) observation using a telemonitoring system. In the virtual setting, the companion provides real‑time observation of multiple patients, uses two‑way audio to verbally redirect as appropriate, and promptly alerts bedside clinical staff when immediate intervention is needed.

Full Time (36 hours per week)
7:00pm to 7:30am
Includes weekend and holiday rotation
Onsite for Resource Pool
FTE: 0.9
Status:
Onsite

• Provide continuous, one‑on‑one observation of assigned patients to ensure safety and prevent harm.
• Maintain constant alertness and a calm, professional presence while remaining within required line‑of‑sight of the patient. In the virtual environment, use two‑way audio to verbally redirect patients away from unsafe behaviors as the first response when appropriate.
• Utilize approved, evidence‑based verbal de‑escalation techniques to reduce agitation or unsafe behaviors.
• Promptly communicate and elevate any changes in patient condition, behavior, or safety concerns to licensed nursing staff.
• Maintain a safe patient environment by proactively identifying safety risks and addressing hazards in accordance with assigned observation responsibilities.
• Accurately document patient observations, behaviors, and interventions in the electronic health record (e.g., EPIC) in a timely manner.
• Prioritize and complete assigned tasks efficiently while supporting unit workflow and patient needs.
• Follow all organizational policies, safety protocols and procedures related to patient observation and safety.
• Other duties as assigned.

• Knowledge of and experience in medical terminology preferred.
• Experience working in a healthcare environment is preferred.
• Experience working with an electronic medical record (i.e., EPIC) or similar software is preferred.

• Education:
  
  High School Diploma or equivalent is required.
• Certification:
  Basic Life Support (BLS) training from the American Heart Association is required.
• Years of relevant experience:
  Minimum one (1) year of experience is preferred.
• Years of supervisory experience:
  None.