Front Desk Receptionist​/Support Staff Behavioral Health Agency

Duties for this position:

• Answer all calls coming in for the office, directing calls to staff members that can assist the caller if cannot assist them directly.
• Copy insurance/Medicaid cards and collect copays at time of visit
• Greet clients who attend services in person and complete necessary documentation with client.
• Answer client questions, reschedule clients, take messages for clinical staff via phone.
• Provide support to clinical staff by copying, faxing, scanning, and emailing materials.
• Use agency electronic record to determine necessary copays and amounts due at time of visit.
• Enter notes in electronic record related to phone calls or client interactions.
• Assist in scheduling appointments for psychiatrist once a week and facilitiate remote sessions from office for clients without remote capability from home.

This position is full time with two evenings a week until 8pm and a 30-minute lunch

• Previous doctor's office or mental health/substance abuse agency is preferred.
• Excellent computer and typing skills including being proficient in Microsoft Office and scanning of documents.
• Strong communication skills.
• Consistent Attendance
• High standards of customer service.
• Experience working with electronic medical records preferred.
• Excellent analytical skills, including problem identification and resolution.
• Understand and comply with all HIPAA regulations.

Summit Psychological Associates, Inc. is an equal opportunity employer that offers a competitive salary, health insurance options, a 401K plan, and other benefits.

Job Type: Full-time, Part-time applicants (20 or more hours a week) would be considered.

All clinicians must complete a background check after hired.