Hospitality Intern

Hospitality Internship Overview

The Hospitality Internship is designed for students enrolled in a Hospitality and Tourism Management degree or similar program seeking first‑hand experience working at a luxury hospitality resort. Participants will gain experience by rotating through Guest Services, Food & Beverage, and Housekeeping for four weeks each, with opportunities to attend staff and management meetings.

The intern will function primarily as a Guest Services Agent, assisting guests with luggage, property orientations, valet, and other requests. They will learn to ensure smooth arrival and departure, provide property introductions, and may shadow the Front Desk and a Lodging Manager to understand front‑of‑house operations.

This rotation focuses on front‑of‑house fine dining operations. The intern will serve as a Food Runner, responsible for presenting, carrying, and running food, as well as clearing plates according to restaurant standards. They will receive training, shadow host teams, attend beverage classes, and shadow a dining manager.

The intern will assist housemen and housekeepers with daily duties, learning to maintain cleanliness of common areas and guest rooms, operating resort laundry, and understanding back‑of‑house operations. Shadowing a housekeeping supervisor or manager will provide insight into coordination and inspections.

• Enrolled in a Hospitality and Tourism Management degree or similar program.
• Available to commit to the full internship from May through August.
• Able to work 35–40 hours per week.
• Comply with all company policies and procedures.
• Consistent attendance required to perform essential functions.
• Team‑player with effective communication skills with guests, managers, and teammates.

• Standing all day.
• Physical work with constant movement, ability to scrub floors on hands and knees, and work with cleaning chemicals.
• Ability to lift up to 50 lbs and safely operate company vehicles or golf carts.
• Work indoors and outdoors in all weather conditions, moving between rooms.