Air Systems Sr Coord

Responsible for systems support ensuring successful order processing. Collaborates with development teams for management of support tickets and development of new features.

• Creates test plans and leads system testing. Leverages technical writing skills to develop user stories and requirements documentation.
• Proficiency and application of Agile development standards/practices will be required.
• Performs other duties as assigned.

High School/GED diploma required.

One year Fed Ex Express Air Expedite, or equivalent Logistics, Technical, Development experience required. Must be able to successfully complete/pass Fed Ex Express Air Expedite Temperature Control training program, Fed Ex QDM Practitioner training and any applicable recurrent training.

Ability to effectively communicate technical concepts and requirements. Strong problem‑solving and troubleshooting skills, with keen attention to detail. Must be able to work in a fast‑paced environment, manage multiple priorities simultaneously with ability to manage workloads across multiple departments.

Experience improving IT system user experience and interface usability. Skilled in developing user‑centered workflows, wireframes, and prototypes. Ability to analyze user feedback and recommend UX/UI enhancements. Proven collaboration with IT teams to plan, test, and validate system releases. Demonstrated ability to manage independent work and meet firm deadlines.

USA: $22.11/hr - $44.22/hr, CO: $22.11/hr - $42.37/hr, CA: $23.34/hr - $36.85/hr, NJ: $23.34/hr - $35.01/hr, OH & VT: $23.34/hr - $35.01/hr, MN: $23.34/hr - $40.53/hr, IL & NV: $23.34/hr - $42.37/hr, MD, NY & WA: $23.34/hr - $44.22/hr, MA: $24.57/hr - $44

Preferred locations are Memphis, TN or Akron, OH; however, this role may be based anywhere in the U.S., excluding Alaska, Hawaii, and U.S. territories. Based on location, candidates may need to work on‑site at a Fed Ex campus several times per week.

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• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)

Federal Express Corporation is an Equal Opportunity Employer including Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact

For details on our comprehensive benefits, .