Manager HR Reporting & Analytics

Responsibilities Include

Reporting & Analytics Leadership

First Energy

We are a forward‑thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

First Energy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, First Energy includes one of the nation’s largest investor‑owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid‑Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

This is an open position with First Energy Service Co., a subsidiary of First Energy Corp. [SC00]

The HR Reporting and Analytics Manager is responsible for leading the design, development, and delivery of enterprise HR reporting and analytics solutions. This role serves as a strategic partner to HR and business leaders by transforming data from Oracle HCM and related systems into actionable insights. The Manager will supervise a team of data analysts and report developers, establish reporting standards, and build data fluency across the HR organization through training and enablement.

• Own the end‑to‑end HR reporting and analytics strategy leveraging Oracle HCM (OTBI, BI Publisher, dashboards, and extracts).
• Translate complex HR and business questions into clear, reliable, and scalable reporting solutions.
• Ensure data accuracy, consistency, and governance across workforce, talent, compensation, benefits, and compliance reporting.
• Develop and maintain executive dashboards, KPIs, and scorecards aligned to business and HR priorities.

• Act as the subject matter expert for HR data within Oracle HCM, including data models, security, and reporting best practices.
• Partner closely with HRIS, IT, and Oracle vendors/partners on system enhancements, upgrades, and reporting capabilities.
• Optimize performance and usability of Oracle reporting tools and downstream data solutions.

• Lead, coach, and develop a team of HR data analysts and report developers.
• Set clear priorities, performance expectations, and development plans for the team.
• Establish best practices for report development, documentation, testing, and deployment.
• Balance hands‑on analytical work with managerial responsibilities.

• Design and deliver training for HR leaders on data interpretation, dashboards, and self‑service reporting tools.
• Improve HR data literacy and serve as a trusted advisor on workforce insights.

• Collaborate with HR COEs to define standard metrics and reporting definitions.
• Establish intake and prioritization processes for reporting requests.
• Ensure compliance with data privacy and security requirements.

• Bachelor’s degree in Human Resources, Information Systems, Analytics, Business, or related field along with 7+ years of related experience. In lieu of a Degree, 10+ years of related experience required.
  • Related experience includes working in HR reporting, analytics, or HRIS roles.
• 3+ years of experience leading or supervising analysts or developers.
• Deep hands‑on experience with Oracle HCM reporting tools.
• Strong understanding of HR data domains.
• Proven ability to translate data into insights for executive audiences.

• Master’s degree or advanced certification in analytics or HRIS.
• Experience with data visualization tools such as Power BI or Tableau.
• Experience building HR metrics frameworks and workforce analytics models.

• Strategic thinking and analytical problem-solving
• People leadership and coaching
• Data storytelling and communication
• Stakeholder management and influence
• Attention to detail and data integrity

• Reports to:
  
  HRIS / People Systems Leadership
• Partners with: HR Leadership Team, Centers of Excellence, IT, Finance, and Business Leaders

At First Energy, employees are key to our success. We depend on…