Helpdesk Technician

Experienced Engineers. Real Ownership. Long-Term Impact.

CTMS is a Midwest-based managed IT and cybersecurity provider supporting organizations where uptime, security, and accountability are non-negotiable.

We hire selectively for experienced professionals who take pride in owning outcomes — not processing tickets. This is not a high-volume, high-churn environment.

Our engineers build deep familiarity with client environments, solve root-cause problems, and remain accountable over time — not just during a shift.

CTMS is a strong fit for professionals who:

We prioritize judgment, experience, and professionalism.

• Ohio-based team
• No offshore or outsourced roles
• Direct collaboration with engineering leadership
• Exposure to sophisticated, security-first environments
• Emphasis on stability, predictability, and doing the work correctly

CTMS is built for engineers who want to stand behind their work.

CTMS provides:

• Competitive compensation aligned with experience and responsibility
• Health benefits and retirement options
• PTO designed to support long-term sustainability
• Investment in training, certifications, and professional growth
• A small, experienced team with long tenure and low ego

We optimize for long-term fit, not short-term hiring.

CTMS posts specific roles only when needed and hires intentionally.
If your experience and values align — and you’re looking for a long-term environment where your work matters — we’d welcome a conversation.

If you’re looking for an IT partner centered on local engineers, clear accountability, and long-term operational confidence, CTMS is ready to help.